Medical Staffing, Employment Agency Business

COMPLETE MEDICAL STAFFING AGENCY START-UP GUIDE AND OPERATIONS MANUAL
COMPLETE NURSE STAFFING AGENCY START-UP GUIDE AND OPERATIONS MANUAL
NON-MEDICAL & PRIVATE DUTY HOME CARE BUSINESS START-UP GUIDE
NON-MEDICAL & PRIVATE DUTY HOME CARE POLICIES and PROCEDURES MANUAL
ADMINISTRATIVE AND CLERICAL STAFFING AGENCY START-UP GUIDE AND OPERATIONS MANUAL
COMPLETE HOME HEALTH AGENCY AND NURSE REGISTY START-UP GUIDE AND OPERATIONS MANUAL
A COMPLETE GROUP HOME START-UP GUIDE AND OPERATIONS MANUAL
NON EMERGENCY MEDICAL TRANSPORTATION BUSINESS START-UP MANUAL
DME/HME BUSINESS START-UP GUIDE
DME/HME POLICIES AND PROCEDURES MANUAL

COMPLETE MEDICAL STAFFING AGENCY START-UP GUIDE AND OPERATIONS MANUAL

The comprehensive medical staffing start-up guide with operations manual and forms has been written by industry experts as a very informative and effective tool to help you start your own medical staffing business. If self employment is an option for you with the added success of a lucrative business, our medical staffing guide is the right option for you. The guide offers all the information needed to start your agency business and hit the ground running. Medical Staffing business is booming and is expected to grow for the next 15 years as reported by the Department of Labor. Be a part of this exciting industry by providing quality and skilled medical professionals to businesses in the health care industry. Not only do we provide an excellent medical staffing start-up guide and operations manual but we are also available by phone and email to assist you start and run a successful medical staffing business. (US & CANADA)

MANUAL CONTENT AND FORMS—MEDICAL STAFFING AGENCY-155 PAGES
Overview of Medical Staffing Industry Mission and Vision Statements Market Research and Feasibility Studies Low start-up cost Financing Your Business Pricing Strategies. How much to charge your clients and how much to pay your sub-contractor/employees. Choosing a business name. Business Plan Effective Recruiting Techniques Doing Business Nationwide. Business Licenses and Permits. Occupational Safety & Health. Immigrations Laws and Compliance. JCAHO Accreditation. Billing Procedures. Terminating Contracts Collections Banking Invoices Supplies Profit Margins Payroll Payroll Taxes and Business Taxes	Hiring Process Staff Retention strategies Personnel Practices Maintaining Records Recruiting Foreign Employees Employee VS Independent Contractor Employment Laws and Regulations Wages and Benefits Marketing Advertising Relationship Selling Client Relationship How to obtain Contracts Insurances Business Legal Operations. Sole Proprietorship, Partnerships, Corporation, Limited Partnership, Limited Liability Company (LLC.) Office Supplies and Software. Home Office or Front Office Where and How to file business names.
READY TO USE FORMS INCLUDED IN YOUR MEDICAL STAFFING MANUAL-127 PAGES
MISSION STATEMENT DEVELOPMENT CHECKLIST CHOOSING A BUSINESS NAME CHECKLIST AGREEMENT FOR HOME HEALTH SERVICES CONSULT FEE SHARING AGREEMENT CONTINGENCY AGREEMENT CONTRACT AGREEMENT BETWEEN AGENCY AND FACILITY INDEPENDENT CONTRACTOR AGREEMENT NURSE AGREEMENT RETAINED SEARCH AGREEMENT JOB REFERENCE RELEASE FORM SAMPLE REFERENCE CHECK QUESTIONS INTERVIEW CHECKLIST BACKGROUND CHECKS CONSENT FORM CONSENT FOR DRUG_ALCOHOL SCREEN TESTING PRE EMPLOYMENT CHECKLIST OSHA HEPATITIS VACCINE TUBERCULIN FORM INCOME WITHHELD INDEPENDENT CONTRACTOR VS EMPLOYEE INDEPENDENT CONTRACTOR AGREEMENT FORM INVOICE JOB DESCRIPTIONS JOB ORDER LETTER LETTER OF PROPOSAL TO GET CONTRACT LETTER REQUESTING BACKGROUND CHECKS RATE INCREASE LETTER DEMAND FOR PAYMENT PAYROLL DEDUCTION AUTHORIZATION NOTICE OF UNPAID INVOICE PAST DUE REMINDER TIME CARD AND SCHEDULES BROCHURE SAMPLE. FAST TRACK TO OWNING YOUR MEDICAL STAFFING AGENCY JOB ORDER FORM.	MEDICINE RECORDS PHYSICAL THERAPY SKILLS CHECKLIST OCCUPATIONAL THERAPY/COTA SKILLS CHECKLIST DENTAL ASSISTANT SKILLS CHECKLIST MEDICAL ASSISTANT SKILLS CHECKLIST RESPIRATORY THERAPIST SKILLS CHECKLIST CERTIFIED NURSING ASSISTANT SKILLS CEHCKLIST NURSE SKILLS CHECKLIST CERTIFIED NURSING ASSISTANT SKILLS CHECKLIST NEWBORN AND PEDIATRIC NURSE SKILLS CHECKLIST LICENSE PRACTICAL NURSE SKILLS CHECKLIST PSYCHAITRIC NURSE SKILLS CHECKLIST HUC_WARD COORDINATOR ASSESSMENT COMPETENCY ASSESSMENT LONG TERM CARE NURSE/LPN SKILLS CHECKLIST CRITICAL CARE NURSE SKILLS CHECKLIST OPERATION ROOM NURSE SKILLS CHECKLIST DISCIPLINARY NOTICE EMPLOYEE WARNING FINAL WARNING BEFORE DISMISSAL NOTICE OF TERMINATION EMPLOYMENT APPLICATION GENERAL POLICY GUIDELINES SAMPLE EMPLOYEE HANDBOOK VERIFICATION OF EDUCATION VERIFICATION OF LICENSURE

COMPLETE NURSE STAFFING AGENCY START-UP GUIDE AND OPERATIONS MANUAL

The complete nurse staffing agency start-up guide and operations manual was written by industry experts with over 20 years of experience. We offer the most comprehensive and easy to use nurse staffing guide on the market. The guide offers over 130 pages of valuable information and 108 pages of forms to help you start and run a successful nursing agency. It also comes with bonus information on how to start a travel nurse agency. It is obvious that there is a nurse shortage nationwide. Health care organizations are relying on nurse staffing agencies to fill their staffing needs. Industry experts report a dire need for nurses will continue to grow as existing health care organization expand to meet the demand of the aging population. There is currently a huge demand for nurses in hospital care, home healthcare and nursing and residential care. Nurse staffing agency business is definitely a rewarding and exciting business that also offers substantial financial benefits. Not only do we provide an excellent start-up and operations manual but we are also available by phone and email to assist you start and run a successful nurse staffing business.

MANUAL CONTENT AND FORMS—NURSE STAFFING AGENCY-130 PAGES
Overview of Nurse Staffing Industry Mission and Vision Statements Market Research and Feasibility Studies Low start-up cost Financing Your Business Pricing Strategies. How much to charge your clients and how much to pay your sub-contractor/employees. Choosing a business name. Business Plan Effective Recruiting Techniques Doing Business Nationwide. Business Licenses and Permits. Occupational Safety & Health. Immigrations Laws and Compliance. JCAHO Accreditation. Billing Procedures Terminating Contracts Collections Banking Invoices Supplies	Profit Margins Payroll Payroll Taxes and Business Taxes Hiring Process Staff Retention strategies for Nurse Staffing Personnel Practices Employee VS Independent Contractor Employment Laws and Regulations Wages and Benefits Marketing Advertising Relationship Selling Client Relationship How to obtain Contracts Travel Nursing Insurances Business Legal Operations. Sole Proprietorship, Partnerships, Corporation, Limited Partnership, Limited Liability Company (LLC.) Office Supplies and Software. Home Office or Front Office Where and How to file business names.
COMPLETE NURSE STAFFING AGENCY FORMS-108 PAGES
MISSION STATEMENT DEVELOPMENT CHECKLIST AGREEMENT FOR HOME HEALTH SERVICES CONSULT FEE SHARING AGREEMENT CONTINGENCY AGREEMENT CONTRACT AGREEMENT BETWEEN AGENCY AND FACILITY INDEPENDENT CONTRACTOR AGREEMENT NURSE AGREEMENT RETAINED SEARCH AGREEMENT JOB REFERENCE RELEASE FORM SAMPLE REFERENCE CHECK QUESTIONS INTERVIEW CHECKLIST BACKGROUND CHECKS CONSENT FORM CONSENT FOR DRUG_ALCOHOL SCREEN TESTING. PRE EMPLOYMENT CHECKLIST VERIFICATION OF EDUCATION VERIFICATION OF LICENSURE FAST TRACK TO OWNING YOUR NURSING AGENCY JOB ORDER. PAST DUE REMINDER TIME CARD AND SCHEDULES BROCHURE SAMPLE. DISCIPLINARY NOTICE EMPLOYEE WARNING FINAL WARNING BEFORE DISMISSAL NOTICE OF TERMINATION EMPLOYMENT APPLICATION. GENERAL POLICY GUIDELINES	SAMPLE EMPLOYEE HANDBOOK INCOME WITHHELD INDEPENDENT CONTRACTOR VS EMPLOYEE INDEPENDENT CONTRACT INVOICE JOB DESCRIPTIONS JOB ORDER LETTER LETTER OF PROPOSAL TO GET CONTRACT LETTER REQUESTING BACKGROUND CHECKS RATE INCREASE LETTER DEMAND FOR PAYMENT PAYROLL DEDUCTION AUTHORIZATION NOTICE OF UNPAID INVOICE MEDICINE RECORDS OSHA HEPATITIS VACCINE TUBERCULIN FORM NURSE SKILLS CHECKLIST CERTIFIED NURSING ASSISTANT SKILLS CHECKLIST NEWBORN AND PEDIATRIC NURSE SKILLS CHECKLIST LICENSE PRACTICAL NURSE SKILLS CHECKLIST PSYCHAITRIC NURSE SKILLS CHECKLIST HUC_WARD COORDINATOR ASSESSMENT COMPETENCY ASSESSMENT LONG TERM CARE NURSE/LPN SKILLS CHECKLIST CRITICAL CARE NURSE SKILLS CHECKLIST OPERATION ROOM NURSE SKILLS CHECKLIST And much more...

NON-MEDICAL & PRIVATE DUTY HOME CARE BUSINESS START-UP GUIDE

The Non Medical & Private Duty Home Care Business start-up guide and forms is a complete resource to start and run a successful home care business. The guide has 221 pages of valuable information and 146 pages of the required forms for home care business operations. Home care business is one of the fastest growing segment of healthcare industry. This is due to our aging population and preference of elderly to remain in their homes as long as possible. According Census Bureau, 13 percent of the population will be over the age of 65 by 2010. By 2030, the figure will jump to 19.6 percent. The demand for home care services are skyrocketing because seniors want and need personalized services. Non medical home care business is an exciting and interesting business as a wide range of services can be provided. The Non Medical & Private Duty home care agency business start-up guide and operations manual is designed by industry experts with over 20 years of experience in the field. You have the option to contact us via phone or email for additional assistance free of charge. (US & CANADA)

MAIN TOPICS( NON MEDICAL & PRIVATE DUTY HOME CARE START-UP MANUAL AND FORMS)-220 PAGES WITH TOPICS IN THE FOLLOWING SUBJECTS
Introduction to Home Care Overview of the Industry Goals of Home Care Services Advantages And Disadvantages Of Home Care Differences Between Medical & Non-Medical Personnel? Recipient of Home Care Services Mission, Vision and Value Statements Goals and Objectives Advantages and Disadvantages to Owning a Business Keys and Obstacles to Successful Business Operations Home-Based Businesses Verses Offices Home Care Franchises Advantages and Disadvantages of Home Care Franchises Membership Organizations Feasibility Study The Feasibility Process Market Research Price Structure for Home Care Services Start-Up Expenses/Costs Operating Expenses/Costs The Business Plan Purpose of a Business Plan Information Required in a Business Plan Financing Your Business Exploring Financing Methods Business Start-Up Requirements Professional consultation Business Structure/Form To Use Choose, Search & File Your Business Name Registering Your Business Employer Identification Number (EIN) Banking Permits and Licensing Business Insurance for Home Care Agency Zoning By-Laws Employee or Independent Contractor Taxes and Employer Responsibilities Marketing Marketing Strategies Marketing Package Promotion and Advertising Relationship Selling Client/Agency Relationship Home Care Service Services Companionship/Sitter Services Homemaker/Home Management Services Personal Care Services Caregiver Respite Friendly Reassurance Live-In Care 24 Hour Live-In Care Temporary Chore/Home Maintenance Services Client/Caregiver Relationship	Home Care Assistant Roles Companion/Sitter Homemaker Personal Care Respite Care Friendly Reassurance Chores/Home Maintenance Providing Quality Services Policies and Procedures Development Services Provision Human Resource Basic Hiring Process Recruiting Quality Staff/Screening The Interview Process Effective Interviewing Employee Orientation Conducting background and Reference Checks Labor Laws and regulations Employee Wages and pay rates Medical Exams and immunization Requirements Personnel Practices Scheduling Employee Record Keeping Employer/Employee Relationship Employee Benefits Employee Retention Guidelines for hiring Foreign Nationals Employee/Independent Contractor Employee Termination Process Service Delivery Process Service Delivery Model Initial Contact/Inquiry to Agency Screening Clients Initial Steps for Implementing and Delivering Service Obtaining Client Records Client Record Keeping Team Meetings Client Services Caregiver/Client Relationship Personal Boundaries Client Bill of Rights and Responsibilities HIPAA Regulations Professional Conduct Professionalism Team Work Elder Abuse Service Start-Up Service Agreements Service Terminations Billings Collections Rates/Fees and Minimum Service Hours Documentation for Client Accounts Client Service Schedule Supervision Continuous Quality Improvement Quality Assurance Advance Directives
BLANK FORMS FOR HOME CARE SERVICES-146 PAGES
Sample Business Plan Mission Statement Development Form Choosing a Business Name process Home Safety Checklist Home Care Service Checklist Communication Log/Daily Records Client Invoice - Individual Client Medication Record Client Service Schedule Consent to Release Information Client Petty Cash Form Employee Mileage Record Expense Report Employee Reference Check Sample Mileage Reimbursement Form Pre-Employment Checklist Sample Reference Check Questions Employee Statement of Confidentiality Employee Time Sheet Drug Testing Consent Form Employment Interview Checklist Generic Job Descriptions Payroll Deduction Authorization Home Health Aide Job Description Independent Contractor Agreement Employment Application Form Pre-Employment Background Check Authorization Sample Performance Standard for Respite Caregivers Consent for Drug Testing	Consent for Employee Reference Independent Contractor Agreement form Hepatitis B Consent/Refusal Form Sample Job Offer Letter Employment Termination Contract (Salaried Employees) Sample Termination of Contract Respite Caregiver Checklist Service Provision Checklist Tuberculosis Testing Consent Form Forecasting Cash Flow Forecasting Labor Expenses Forecasting Operating Expenses Forecasting Profit and Loss Forecasting Revenue Market Analysis for Home Care Business Forecasting Start-Up Costs Service Agreement Service Plan Care Plans Home Care Tasks Checklist Check List for Personal Care Supplies Equipment Checklist Checklist for Home Health Care Medical Device Nursing Assessment Personal Care Assessment Checklist Certified Nursing Assistant Skills Checklist Sample Power of Attorney Sample Living Will Sample Employee Handbook

ADMINISTRATIVE AND CLERICAL STAFFING AGENCY START-UP GUIDE AND OPERATIONS MANUAL

Our complete Administrative and clerical staffing start-up guide provide all valuable information and forms to run a successful staffing agency. Our easy to use manual has 130 pages and 100 ready to use forms. Industry Experts report that the staffing industry generated some $77 billion in revenue in 2000: $64 billion from temporary help services and $13 billion in permanent placement services, and 90% of U.S. companies use temporary help services.

Staffing agencies continue to grow as the work force in the United States is changing and more and more people are looking for the flexibility that temporary/contract work provides. Be a part of this exciting industry by providing quality staff to many businesses and offices nationwide. Our customers also have the option to contact us via phone or email for additional support free of charge.

MAIN TOPICS AND FORMS—ADMIN AND CLERICAL STAFFING AGENCY-130 PAGES
Overview of Administrative and Clerical Staffing Industry Mission and Vision Statements Market Research and Feasibility Studies Low start-up cost for Employment Staffing Financing Your Business Pricing Strategies. How much to charge your clients and how much to pay your sub-contractor/employees. Choosing a business name. Business Plan Effective Recruiting Techniques Doing Business Nationwide. Business Licenses and Permits. Occupational Safety & Health. Immigrations Laws and Compliance. JCAHO Accreditation. Billing Procedures Terminating Contracts Collections Banking Invoices Supplies Profit Margins	Payroll Payroll Taxes and Business Taxes Hiring Process Staff Retention strategies Personnel Practices Maintaining Records Recruiting Foreign Employees Employee VS Independent Contractor Employment Laws and Regulations Wages and Benefits Marketing Advertising Relationship Selling Client Relationship How to obtain Contracts Insurances Business Legal Operations. Sole Proprietorship, Partnerships, Corporation, Limited Partnership, Limited Liability Company (LLC.) Office Supplies and Software. Home Office or Front Office Where and How to file business names.
READY TO USE FORMS INCLUDED IN YOUR ADMINISTRATIVE AND CLERICAL MANUAL-100 PAGES
MISSION STATEMENT DEVELOPMENT CHECKLIST CHOOSING A BUSINESS NAME CHECKLIST AGREEMENT FOR HOME HEALTH SERVICES CONSULT FEE SHARING AGREEMENT CONTINGENCY AGREEMENT CONTRACT AGREEMENT BETWEEN AGENCY AND FACILITY INDEPENDENT CONTRACTOR AGREEMENT NURSE AGREEMENT RETAINED SEARCH AGREEMENT JOB REFERENCE RELEASE FORM SAMPLE REFERENCE CHECK QUESTIONS INTERVIEW CHECKLIST BACKGROUND CHECKS CONSENT FORM CONSENT FOR DRUG_ALCOHOL SCREEN TESTING. PRE EMPLOYMENT CHECKLIST OSHA HEPATITIS VACCINE TUBERCULIN FORM INCOME WITHHELD INDEPENDENT CONTRACTOR VS EMPLOYEE INDEPENDENT CONTRACTOR AGREEMENT FORM INVOICE JOB DESCRIPTIONS JOB ORDER LETTER LETTER OF PROPOSAL TO GET CONTRACT LETTER REQUESTING BACKGROUND CHECKS RATE INCREASE LETTER DEMAND FOR PAYMENT PAYROLL DEDUCTION AUTHORIZATION NOTICE OF UNPAID INVOICE PAST DUE REMINDER TIME CARD AND SCHEDULES FAST TRACK TO OWNING YOUR EMPLOYMENT AGENCY JOB ORDER FORM.	SAMPLE AGREEMENT FORM DISCIPLINARY NOTICE EMPLOYEE WARNING FINAL WARNING BEFORE DISMISSAL NOTICE OF TERMINATION EMPLOYMENT APPLICATION. GENERAL POLICY GUIDELINES SAMPLE EMPLOYEE HANDBOOK VERIFICATION OF EDUCATION VERIFICATION OF LICENSURE OFFICE MANAGER JOB DESCRIPTION MEDICAL OFFICE ASSISTANT JOB DESCRIPTION DATA ENTRY SPECIALIST JOB DESCRIPTION CALL CENTER AGENT JOB DESCRIPTION CUSTOMER SERVICE REP JOB DESCRIPTION CALL CENTER SUPERVISOR JOB DESCRIPTION RECEPTIONIST JOB DESCRIPTION CLERICAL ASSISTANT JOB DESCRIPTION PROJECT MANAGER INTERVIEW QUESTIONAIRE PROJECT MANAGER JOB DESCRIPTION SECRETARY JOB DESCRIPTION MARKETING MANAGER JOB DESCRIPTION COMPUTER SKILLS CHECKLIST CLERICAL SKILLS CHECKLIST GENERAL JOB SKILS CHECKLIST TEAM WORK SKILLS CHECKLIST And much more...

COMPLETE HOME HEALTH AGENCY AND NURSE REGISTY START-UP GUIDE AND OPERATIONS MANUAL

Our Complete Home Health Agency and Nurse Registry Start-up Guide and Operations Manual is the latest and most detailed guide on “how to start a home health agency” (medical home care agency) or nurse registry. We understand that starting a home heath agency or nurse registry can be an overwhelming task. The license process, business set up, establishing relationships with community referral sources, marketing and advertising, hiring employees and contractors and meeting other requirements can be daunting.

Our industry experts who consist of current and retired owners of home health agency and nurse registries have designed this start-up guide to assist you with the process. Our guide provides detail information all the major topics to assist with the license process and for daily operations and management. Topics such as policies and procedures development and samples, infection control policies and procedures, evacuation plans, medication administration polices and procedure, employee and Independent contractor training and certification, strategic marketing and relationship selling and much more are covered. The complete home health agency and nurse registry start up guide has over 141 pages of valuable information and 175 pages of forms to help you meet licensure requirements in your respective state and is also designed to help you run a successful home health agency or nurse registry. Our home health and nurse registry guide also include an employee handbook written specifically for home health agencies and nurse registries

The best part about this guide packet is the availability of our industry experts via phone and email to assist you with your start up process.

COMPLETE HOME HEALTH AGENCY/NURSE REGISTRY CONTENT AND FORMS OVERVIEW - 141 PAGES WITH TOPICS IN THE FOLLOWING SUBJECTS
Introduction to home health/nurse registry business Home health Agency and Nurse Registry Services Business License, state licensures Effective preparation to obtaining your state license Goals of Home health and Registry Services Home Health care services in detail Nurse Registry Services in detail Home Infusion Therapy Services Recipient of Home Care Services and Registry services Daily operations and policy guide Nursing Oversight in home care and nurse Registries Infection control Policies and procedures Emergency preparedness and Evacuation plan Administration of Drugs and Biologicals Assistance with Medication Administration Providing Quality Services Advance Directive Continuous Quality Improvement Quality Assurance program Advocacy programs for Seniors Incident and complaint reporting policy and procedure Strategic Marketing for home care and Registries Strategic Promotion and Advertising Relationship Selling Client/Agency Relationship Caregiver/Client Relationship Professional Boundaries policy and procedure and training for staff Medicaid and Medicare services Recommended trainings and certifications for unlicensed staff Client Bill of Rights and Responsibilities Clinical Records and HIPAA Regulations Professional Conduct Professionalism Team Work Elder Abuse Discharge planning patients and service termination Service Start-Up process Service Agreements Individual Service plans Service Delivery Process Service Delivery Model Initial Contact/Inquiry to Agency Screening Clients Initial Steps for Implementing and Delivering Service Obtaining Client Records Billings Collections Rates/Fees and Minimum Service Hours Documentation for Client Accounts	Mission, Vision and Value Statements Goals and Objectives Advantages and Disadvantages to Owning a Business Keys and Obstacles to Successful Business Operations Home-Based Businesses Verses Offices Home Care Franchises Feasibility Study The Feasibility Process Market Research Price Structure for Home Care Services Start-Up Expenses/Costs Operating Expenses/Costs The Business Plan Purpose of a Business Plan Information Required in a Business Plan Financing Your Business Exploring Financing Methods Business Start-Up Requirements Professional consultation Business Structure/Form To Use Choose, Search & File Your Business Name Registering Your Business Employer Identification Number (EIN) Banking Permits and Licensing Business Insurance for Home Care Agency Zoning By-Laws Employee or Independent Contractor Taxes and Employer Responsibilities Human Resource Basics Hiring Process Recruiting Quality Staff/Screening The Interview Process Skills validation for licensed professionals Effective Interviewing Employee Orientation Conducting background and Reference Checks Labor Laws and regulations Employee Wages and pay rates Medical Exams and immunization Requirements Personnel Practices Scheduling Employee Record Keeping Employer/Employee Relationship Employee Benefits Employee Retention Guidelines for hiring Foreign Nationals Employee/Independent Contractor Employee Termination Process Effective Scheduling practices Team Meetings Client Service Schedule Supervision Common Health Care Acronyms Accreditation Entities Membership Organizations
BLANK FORMS FOR HOME CARE SERVICES-175 PAGES
Multiple Control forms Medical Evaluation and Hepatitis B vaccination form Multiple Advance Directive forms Employee Handbook Personal Care Assessment Checklist Certified Nursing Assistant Skills Checklist RN Nurse Skills Checklist LPN Skills Checklist RN Case Manager Responsibilities Occupational Therapist Skills Checklist Physical Therapist Skills Checklist Speech Therapist Skills Checklist Private Duty Nursing Skills Checklist Psychiatric Nurse Skills Checklist Operating room Nurse Skills Checklist Respiratory Therapist Skills Checklist Special Needs Registry form Regulated Waste Disposal form Home Care Tasks Checklist Check List for Personal Care Supplies Equipment Checklist Checklist for Home Health Care Medical Device Nursing Assessment Individual Evacuation plan form Compliant reporting notification form Client Invoice - Individual Client Medication Record Client Service Schedule Home Safety Checklist Home Care Service Checklist Home care equipments safety checklist Communication Log/Daily Records Consent to Release Information Client Petty Cash Form Service Agreement Service Plan Care Plans	Sample Business Plan Mission Statement Development Form Choosing a Business Name process Employee Mileage Record Expense Report Employee Reference Check Sample Mileage Reimbursement Form Pre-Employment Checklist Sample Reference Check Questions Employee Statement of Confidentiality Employee Time Sheet Drug Testing Consent Form Employment Interview Checklist Generic Job Descriptions Payroll Deduction Authorization Home Health Aide Job Description Independent Contractor Agreement Employment Application Form Pre-Employment Background Check Authorization Sample Performance Standard for Respite Caregivers Consent for Drug Testing Consent for Employee Reference Independent Contractor Agreement form Hepatitis B Consent/Refusal Form Sample Job Offer Letter Employment Termination Contract (Salaried Employees) Sample Termination of Contract Respite Caregiver Checklist Service Provision Checklist Tuberculosis Testing Consent Form Forecasting Cash Flow Forecasting Labor Expenses Forecasting Operating Expenses Forecasting Profit and Loss Forecasting Revenue Market Analysis for Home Care Business Forecasting Start-Up Costs And much more...

A COMPLETE GROUP HOME START-UP GUIDE AND OPERATIONS MANUAL

Our success proven Group Home start up guide has been created to help you start a group home business. The guide help ease the frustration of the licensure process, and creating policies and procedure and operating forms. It contains over 315 pages of valuable information to start and operate a variety of group home services. The guide has information on group home terminology, market analysis and feasibility study, business plan, mission and vision statements, group home business structure, choosing an excellent business name for your group home, licensure requirements and steps to pass initial licensure, how to explore various financing options for your group home, various payor source for group homes businesses, bonding and Insurance packages for your group home, continuous quality assurance process, how to prevent abuse and neglect, Incident reports, staffing requirements, effective recruitment and retention practices, employment laws and regulations that affect group homes, relationship building to increase referrals and obtain quality clients, Coordinating services with other agencies for optimum care, client orientation, house rule and regulations guide, success proven group home administration policies and procedure guide, medication management policies, evacuation plans, public relations, and ready to use forms. Also include on-going consultation with your business set up and licensure process.

Our complete Group Home Start up Guide is the ideal guide to start any of the group homes below:

Adult group home
Adult foster care home
Aspergers group home
Autism group homes
Board and care home
Boys home
children Girls home
homes for the mentally ill

Group home for addiction
Group homes for the disabled
Group home for adults with developmental disabilities
Group home for troubled teens
Group home for the slightly handicapped
Group home for the elderly
Group home for the mentally
Mental delayed group home

Recovery home
Residential care home
Senior care group homes
Therapeutic group home
Teen group home
Transitional home
Traumatic Brain Injury Group Home
Therapeutic Behavioral home
Veterans home
Youth group home
And many others

Section	Title	Subsections	Appendix Materials
1	Overview of Our Group Home Program	A. Mission	Mission Statement development form
		B. Table of Organization
		C. Program Description
2	Licensing Standards	A. Standards for Community Residences
3	Program Operations	A. Admission Procedures	Admission Form
		B. Discharge & Transfer Procedures	Discharge/Transfer Form
		C. Confidentiality Practices	Consent forms Public Relations Release Form
		D. Individual Habilitation Plan	Blank IHP Form
		E. Meeting Resident Needs	Resident Face Sheet
		F. Record Keeping	Progress notes form Resident Goal Assessment form
		G. House Meetings	House Meeting Minutes Form
		H. Electronic Attendance
		I. Internal Communication	Communication log
		J. Consumer Rights	Consumer Rights, Responsibilities
4	Staffing	A. Positions and Coverage	Job application form Sample Pre employment Checklist
		B. Requirements for Positions	Sample Interview Checklist Sample Employee Handbook Sample Hepatitis B Consent form Sample job description Sample Notice to Employee of Termination Sample Drug Testing Consent Form Authorization for Release of Information Sample Time Sheets
		C. Orientation	On Site Orientation Checklist
		D. Training Requirements	Current Training Schedule
		E. Staff Schedules & Substitutes	Sample Schedule
		F. Staff Meetings
		G. Ethical Code of Conduct
		H. Volunteers	Volunteer Application
5	Medication Management	A. Staff Training
		B. Medication Supplier
		C. Medication Orders
		D. Medication Changes
		E. Discontinuation of Medication	Medication Disposition
		F. PRN Medications
		G. Medication Records
		H. Medication Storage & Supply
		I. Medication Administration	Medication Form
		J. Medication Documentation
		K. Day Program Medication
		L. Home Visits
		M. Self Medication
		N. Medication Errors & Documentation
6	Health & Safety	A. Safety Inspections	Fire safety Equipment checklist
		B. Emergency Plans	Emergency Evacuation Plan Emergency Medical Treatment Consent form
		C. Fire & Emergency Evacuation
		D. Fire Extinguishers
		E. Fire Drills	Fire Drill Report Form
		F. Disaster & Evacuation
		G. Medical Emergency Plans
		H. Reporting Unusual Incidents	Incident Form & Instructions Tips
		I. Critical Information	Sample Critical Info Form
		J. Safety Committee	Safety Checklist
		K. Death of a Consumer
7	Transportation	A. Vehicle Safety & Maintenance
		B. Vehicle Accident Reporting	Vehicle Accident Reporting Form
		C. Transporting Consumers
8	Physical Environment	A. House Maintenance	House Rules
		B. Cleanliness & Sanitation
		C. Internal Standards for Group Homes
		D. Management of Keys
9	Fiscal Management	A. Policies on Consumer Funds	Log Form
10	Quality Assurance	A. Continuous Quality Improvement Plan
11	Program ethical code of conduct

NON EMERGENCY MEDICAL TRANSPORTATION BUSINESS START-UP MANUAL

This detailed Non Emergency Medical Transportation(NEMT) Manual over 250 pages provides information on start-up requirements, Contracting process under Medicaid by state and contact person, services covered under the various state Medicaid programs, NEMT vehicle requirements and purchasing tips, success proven marketing strategies, Cost effective marketing tips for NEMT companies, risk management, human resource management tools, complete policies and procedures, customized employee handbook, a detailed business plan, forms and much more.

Non emergency medical transportation (NEMT) business or ambulette service is an exciting and growing market in high demand. NEMT business requires a limited stat-up capital with guaranteed revenue from multiple sources.

Detailed description of services covered under Medicaid for various states
NEMT business start up requirement by state
NEMT business start up cost and requirements
Contact detail by state for contracting under Medicaid
National Provider Identification application
Federal, state and local laws impacting NEMT business
Liability Insurance required for NEMT business
How to finance NEMT business
Overview of reimbursement structure
Market research and feasibility studies
Success proven marketing strategies and tips
Employee management and human resource requirements
Customized Employee handbook for NEMT business
Complete NEMT policies and procedures manual
Scheduling requirements
Risk management practices
Continuous Quality improvement
Packet of Employee forms
Packet of Record keeping forms

Package Options

DME/HME BUSINESS START-UP GUIDE

The DME/HME Manual provides over 900 pages of comprehensive policies and procedures and forms designed specifically to help DME suppliers and pharmacies fulfill accreditation requirements. The manual includes all the policies and procedures and forms required by organizations that accredit DME suppliers. The detailed policies are designed for use by companies of all sizes.

Policies and procedures manual are constantly updated and have also been cross referenced to meet standards by ACHC, CHAP, HQAA and Joint Commission accreditations. DME Manual is available in hard copy (binder), e-book (instant download) and CD-ROM.

Introduction to Durable Medical Equipment (DME) businesses (Chapter 1) Overview of the DME Business How DME is assessed by consumers	DME Business Set Up and Start up Requirements (Chapter 2) Vision and Mission Statements Market Research and Feasibility Studies for a detailed understanding of the Industry Business plan/ Start-up plan Choosing a Business name Form a business structure
Strategic Business Location, financing and Insurances for liability Protection: (Chapter 3) Location of your business Financing Your DME Business Business Insurances Surety Bonding and Application Banking DME Manufacturers	DME Business Licensure Requirement and Application Process :( Chapter 4) DME Business Type and state licensure Medicare and DMEPOS MAC Jurisdiction A-B-C-D Supplier Manuals Fee Schedule National Coverage Determinations (NCDs) and Local Coverage Determination (LCD) Medicaid State HME Application (If Applicable) State (If Applicable) CEDI PTAM NPI FDA Inspections and Requirements for Medical gases
National Supplier Clearing House (Chapter 5) DMEPOS Enrollment Process DMEPOS enrollment versus The Accreditation Process PECOS	Accreditation Organizations and the Accreditation Process :( Chapter 6) ACHC – Accreditation Commission for Healthcare CHAP – Community Accreditation Commission Program TJC – The Joint Commission NABP – National Association Board of Pharmacy BOC International Other Accreditation Organizations
Medicaid and DME :( Chapter 7) Medicaid Enrollment process by state DME Products and Services covered under Medicaid	Human Resources: (Chapter 8) Hiring Employees and Independent Contractors Employee Recruitment process Employee Retention Personnel Practices Record Keeping and access to files Health Insurance Portability and Accountability Act(HIPAA)
DME Billing and Software Review (Chapter 9) DME Billing Outsourcing guidelines DME Software Review and recommendations	Complaint Resolution (Chapter 10) Complaint Resolution Requirements Complaint Resolution Process
Provider Enrollment to Insurance Companies (Chapter 11) Blue Cross Blue Shield United Healthcare Aetna Plus Others	Contracts and Marketing Strategies for DME (Chapter 12) Company Profiles Hospice Assisted Living Facilities Skilled Nursing Facilities Back of the house Marketing Your Company Co-Marketing and Vendors Unlimited Aftercare DME Marketing strategies Referral Sources Co-Marketing with Vendors DME Business plan DME Commonly used terms and acronyms
Forms Sample Brochures DME Business Management Forms Complete DME Start up checklist Medicare Enrollment Forms Complaint Resolution forms DME sample Business plan Supplier Manuals by Jurisdiction Department of Treasury Certified Surety Bond Companies Independent Contractor Reporting Forms

DME/HME POLICIES AND PROCEDURES MANUAL

The DME/HME manual provides over 900 pages of comprehensive policies and procedures and forms designed specifically to help DME suppliers and pharmacies fulfill accreditation requirements. The manual includes all the policies and procedures and forms required by organizations that accredit DME suppliers. The detailed policies are designed for use by companies of all sizes. Policies and procedures manual are constantly updated and have also been cross referenced to meet standards by ACHC, CHAP, HQAA and Joint Commission accreditations. The DME/HME Manual is available in hard copy (binder), e-book (instant download) and CD-ROM.

DME POLICIES AND PROCEDURES MANUAL

MAIN CHAPTERS INTRODUCTION ADMINISTRATIVE ADMISSION ETHICS, RIGHTS AND RESPONSIBILITIES HIPAA – PRIVACY POLICIES COORDINATION OF CARE EDUCATION CLINICAL RECORDS INFECTION CONTROL MEDICATION MANAGEMENT PERFORMANCE IMPROVEMENT HUMAN RESOURCES HME/DME OPERATIONS HME/DME WAREHOUSE DISTRIBUTION EQUIPMENT DELIVERY REHABILITATIVE TECHNOLOGY SERVICES MEDICAL SUPPLY PROVIDER SERVICES FILLER SERVICES INFORMATION MANAGEMENT ENVIRONMENTAL SAFETY DRIVER/VEHICLE-Compressed Medical Gas
Introduction Definitions Description of Services Geographic Area Mission Statement Patient Identification Services Provided – Scope of Services Administrative Abuse Neglect Assessment and Reporting Administrative Control Agency Evaluation – Policy Agency Evaluation - Tool Approval of Policy and Procedure Authorization in Absence of Administrator Budget Policy Capital Expenditure Plan Charity Care – Sliding Scale Confidential Financial Statement Communication Communication Form Complaints and Grievances Ethics, Rights and Responsibilities Advance Directive and Resuscitation Communication with non-English or Sensory Impaired, Culture and Beliefs DMEPOS Standards Informed Consent Patient Rights and Responsibilities ………..And much more HIPAA - Privacy Policies De-Identification of PHI Delivery of Notice of Privacy Practices Disclosure of Protected Health Information to Another Covered Entity Disclosures of Protected Health Information to Personal Representatives Electronic and Telephonic Communications Electronic Protected Health Information Privacy Notice Patient Authorization to Use and Disclose Patient Information Right to Request Amendment of Protected Health Information Right to Accounting Right to Inspect and Copy Protected Health Information Right to Request Confidential Communications Right to Request Restriction of Medical Information Safeguarding Protected Health Information Verification of Individuals’ Requesting Protective Health Response to a Potential or Actual Infectious Pandemic Outbreak Pandemic Risk Assessment Plan and Policies Medication Management Medication Administration and Transcription Medication Management - Clinical Respiratory Services Medication Orders for Clinical Respiratory Therapy First Dose Medications Drug Reactions Investigational Medications Performance Improvement Clinical Record review Confidentiality of – PI Customer Satisfaction Letter Customer Satisfaction Survey Outcome Based Quality Monitoring Review Performance Improvement Human Resources Employee Handbook Competency assessment/process Employee Health Employee Illness/Injury Reporting Employee Personnel Files Employment Process HR Audit Checklist - HME In-Service Programs/Mandatory Education Introductory Period Orientation Plan Performance Evaluations Personnel Policies Respiratory Care Coordinator Pressure Gas from Supplier (Not for Bulk Locations) Oxygen Testing Procedures Bulk Tank Locations - New Shipment Transfilling Guidelines - Oxygen Cylinder Hydrostatic Testing Standards Oxygen Cylinder Pre-Fill Procedure Oxygen Testing Procedures When Transfilling Cylinders - Compressed Gas (High Pressure) Oxygen Transfill Inspection Oxygen Testing Procedures for Liquified Gas in Vehicle Storage System Filling (Liquid Oxygen) Portable Cryogenic Vessels from Bulk Storage or Vehicle Storage Systems Filling of Vehicle Storage System Handling Oxygen Products Which Do Not Meet Specifications Compressed Medical Gas Storage - Cylinders Oxygen Storage (Bulk) Refrigerated Liquid Oxygen E Cylinders Flow Chart Operating Specifications – Measuring Tools (Quality Control) Operating Instructions- Check Off List Outdated Products Oxygen Lot Number Tracking Patient Owned Equipment Repair Purchasing and Receiving Tank Chart – D Tank Chart – E Tank Chart – H Transportation Safety Vehicle Insurance – Company Vehicle Operation and Safe Driving Information Management Information Management Plan Business Services - Information Management Privacy and Confidentiality of Information Unacceptable Abbreviation and Symbol List Approved Symbols and Abbreviations List General Product-Specific Service Standards - Beneficiary Record Client Record Home Care Notes Form General Product-Specific Service Standards - Client Information Form General Product-Specific Service Standards - Preparation - Intake Medical Record Audits Business Services - Performance Management Durable Medical Equipment Medical Records Audit Form Business Services - Performance Management Durable Medical Equipment Record Review Summary Form Business Services - Performance Management Answering Service Environmental Safety Employee Safety/Security Employee Job-Related Injuries Electrical Safety Safety Hazard Surveillance	Complaint Log Compliance to Federal and State Regulations Conflict of Interest Conflict of Interest Form Contractual Agreement Evaluation Form Contractual Agreements Corporate Compliance Program Corporate Responsibility and Confidentiality Statement Disaster Plan Disaster Plan-Special Needs Registration Emergency Planning Ethical Issues Financial Management Financial Management – Billing and Collections Fire Plan Emergency Power Governing Body Hazard Communication Incident Reports Incident Report (Form) Lease to Purchase Guidelines Line of Authority Medical Device Act and Reporting Medication – Errors Notice of Changes On Call Responsibilities Information Coordination of Care Abbreviations – Acceptable Abbreviations- Medication Do Not Use Admission Criteria Assessment, Initial Service Assessment - Reassessment Coordination of Services – DME Services Coordination of Services – Respiratory Therapy Services Do Not Resuscitate Discharge Discharge, Patient Discharge Policy Transfers to Other Organizations Discontinuance of Service Against Medical Advice Home Care Services Discharge Education Education – Patient / Family – Assessment Education - Patient/Family – Resources Enteral Nutrition Program Multidisciplinary Client Education Aerosol Therapy Aspiratory (Suction Unit) Disinfection of Respiratory Breathing Circuits Home Equipment - Instructions Checklist Postural Drainage Therapy Humidifier Cleaning CPAP/BiPAP Client IPPB Clients Who Smoke with Oxygen in Use Nasotracheal and Tracheostomy Suctioning Medication – Delivery Supervision of Staff Wages and Benefits Workplace Violence DME Operations Amperage Chart Apnea Monitoring - Teaching Sheet Apnea Monitors Aspirators CPAP- Bi-level non-invasive Pressure Support Ventilator CPAP- Bi-level Non-invasive Ventilator Drug Return Policy Drug Storage/Security Durable Medical Equipment Durable Medical Equipment – Instructions FLIMM Fighter Treatments (Percussor) Home Safety Mechanical Percussor Medical Gas Training Nebulizer Updraft Therapy Non-Rebreathing Mask Oxygen- Frequently asked Questions about Oxygen Concentrator Treatments Oxygen Mask Oxygen Purity Complaint File Oxygen Therapy Oxygen- Your Portable Cylinder System Pulse Dose OMS 50 Purchase-Only Equipment Safety Management Program Safety – Smoking and Oxygen use Suctioning Suction Catheters, Care of Suction Machine Treatments Supplier Audit/Analytical Method Training, Documentation of Tracheotomy Tube Care Updraft Treatments Ventilator program – Home Warehouse Distribution Overview Equipment Delivery/Receipt Entering the Client’s Residence Delivery and Set-up Equipment Set-up Procedure After-Hours Delivery Backup Equipment Delivery Procedure Delivery Invoice Receiving Equipment Sample Tags Pick-up Procedure Equipment and Bed Cleaning Guidelines Training/Instruction to Beneficiary and Caregiver Equipment Maintenance and Repairs Non-Routine (Non-PM) Equipment Maintenance Preventive Maintenance - Apnea Monitors Nebulizer/Compressor Service / CPAP/BiPAP Service Preventive Maintenance - Feeding Pump Preventive Maintenance - Oxygen Regulators Vendor Repair Service Equipment Warranty Policy Return of Purchased or Rental Equipment Service Call Report Rehabilitation Technology Services Assessment – Rehabilitation Technology Services Coordination of Care – Rehabilitation Technology Services Security Plan Hazardous Materials and Waste Plan Hazardous Materials Emergency Response Communication Identification, Handling and Disposal of Hazardous Materials Emergency Management Plan Bomb Incident Plan Detecting Suspicious Packages/Letters Natural Disaster Management Plan Terrorism Response Plan Hazard Vulnerability Analysis Emergency Management - Hazard Vulnerability Analysis Fire Safety Fire Drill Safe Medical Devices Medical Device Problem and Recall TJC: EQ.01.03.01 Utility Systems Management Plan Lockout/Tagout Procedures and training Driver/Vehicle Vehicle Policy Compliance with DOT Laws Insurance Coverage for Employee-Owned Vehicles Motor Vehicle Accidents Point System for Vehicle Accidents and Moving Violations Company Driver - Motor Vehicle Violation Report Certification Company Driver - Motor Vehicle Violation Restrictions Regarding Vehicle Use	Organizational Structure - Chart Payer Requests – ADR / Denials Pricing Professional Advisory Board Public Disclosure Remuneration and Referrals Research Responsibility and Accountability Service Care Rate Setting Staff Reference Library Staff Safety Admission Admission/Assessment Acceptance Policy Assignment of Staff Referral Process Referrals to Other Organizations/Individuals Assessment of Clients Physical Assessment - Respiratory Services Order Intake Client Abuse – Adult and child Abuse Reporting Medication – Errors Referral Process Transfer, Patient Clinical Records Authorization – Authentication of Entries, Clinical Record Confidentiality of, Clinical Records Contents of, Clinical Records Documentation Daily Note Sheet Electronic Signature Infection Control Bag Technique Procedure Bloodborne Pathogens/Tuberculosis Control – Training Program and Inservice Outline Care Equipment/Supplies Used In the Provision of Care Communicable Disease, reporting of Disposal of Sharps Equipment, Bag Supplies, Cleaning Equipment Cleaning HME Handwashing Hazardous Materials and Waste Infection Control Infection – Reporting and Tracking Infection Surveillance Report Personal Protective Equipment Prevention of Exposure to Bloodborne Pathogens Report of Exposure to Bloodborne Pathogens Bloodborne Pathogens - Post-Exposure Evaluation and Follow-up TB Exposure Control Plan TB Symptom Screen Organizational Plan and Ventilator Check list for trained responsible party Warehouse / Distribution Biohazard Materials, Management of Commercial Carrier Shipments Delivery Function Distribution Overview Equipment Cleaning Equipment Follow-Up Schedules – Guidelines for Equipment – Handling on Truck Equipment Recall Equipment Repair/Maintenance Logs Equipment Maintenance Checks, Routine Equipment Requiring Special Instructions Housekeeping Procedures Liquid Base Fill Liquid Oxygen Bulk Filling Procedure and Record Keeping Policy Liquid Oxygen Identity and Purity Testing Liquid Oxygen Transfilling List (form) Liquid Oxygen Treatments Oxygen Tracking Batch Quality Control Log - Liquid Oxygen Assigning Batch and/or Lot Numbers Equipment Calibration Oxygen Analyzer Calibration Record Scale Calibration Record Inspections by FDA Liquid Oxygen FDA Regulation Compliance Master Control Records Labeling Procedure Receiving Procedure for Liquid Oxygen and High- Discharge Client/Patient – Rehabilitation Technology Services Education Client/Patient – Rehabilitation Technology Services Products & Services – Rehabilitation Technology Services Scope of Service – Rehabilitation Technology Services Staff Reference Library – Rehabilitation Technology Services Transfer Client/Patient – Rehabilitation Technology Services Medical Supply Provider Services Assessment – Medical Supply Provider Services Education Client/Patient – Medical Supply Provider Services Scope of Service – Medical Supply Provider Services Staff Reference Library – Medical Supply Provider Services Transfer & Discharge Client/Patient – Medical Supply Provider Services Fitter Services Assessment – Fitter Services Coordination of Care – Fitter Services Discharge Client/Patient – Fitter Services Education Client/Patient – Fitter Services Scope of Service – Fitter Services Staff Reference Library – Fitter Services Transfer Client/Patient – Fitter Services Drivers Transporting Compressed Medical Gases (CMG) Vehicle Markings and Appearance Vehicle Files Vehicle Maintenance/Repairs Vehicle Preventive Maintenance Schedule LogS Outfitting Vehicles Containing Liquid Storage Units Used for Transfilling (Stationary, Portable or Vehicle Units) Vehicles Used to Transport High-Pressure Medical Gas Operation Assessments and Hazardous Manifest Bill of Lading (Hazardous Manifest) Driver’s Vehicle Use (Driving) Competency Evaluation Compressed Medical Gas (Oxygen) Compressed Medical Gas Compliance Regulations Oxygen Equipment Standards Compressed Medical Gas Record Keeping Oxygen/Combustible Gas Storage Delivery of Compressed Gas Cylinders to Client’s Home CMG Cylinder Delivery Record -------The above are just a few of the policies and procedures in this manual

NON-MEDICAL & PRIVATE DUTY HOME CARE POLICIES AND PROCEDURES MANUAL

The Non Medical & Private Duty Home Care Policies and Procedures Manual have been used by many to start and run their agencies. The manual has the required standards and practices for home care agencies to ensure the safety of clients, set clear guidelines for staff, as well as the legal protection needed for the agency. The Non Medical Home Care & Private Duty Home Care Policies and Procedure Manual covers a wide variety of home care operations such as Organization and Management, Scope of Service, Service Delivery and Care, Information and Records Management, PHI and HIPAA policies and procedures, Human Resources policies and procedures, Emergency Management Planning policies and procedures, Infection Control Management policies and procedures, Financial Management policies and policies, Quality Improvement policies and procedures, Risk Assessment policies and procedures. Each section include all the needed forms for easy customization.

Section 1: POLCY MANAGEMENT
- 1.1: Policy Management

Section 2: ORGANIZATION AND ADMINISTRATION
- 2.1: Mission, Vision & Values
- 2.2: Legal Structure and Governance
- 2.3: Organizational Structure
- 2.4: Scope of Service (operations)
- 2.5: Operating/Service Hours
- 2.6: Staffing & Staff Structure
- 2.7: Roles & Responsibilities of Manager/Administrator
- 2.8: Contracted Services
- 2.9: Display of Home Care/Business License
- 2.10: Certificates of Insurance
- 2.11: Governing Board
- 2.12: Professional Advisory Board
- 2.13: Administrator Back-up Policy

Section Forms
- Governing Board Form
- Professional Advisory Board Form

Section 3: SCOPE OF SERVICES
- 3:1: Services Provided
- 3:2: Personal Care Services
- 3:3: Homemaker Services
- 3:4: Companion/ Sitter Services /Chore Services
- 3:5: Respite Services
- 3:6: Friendly Reassurance Services

Section 4: SERVICE DELIVERY AND CARE & FORMS
- 4:1: Non Discrimination Policy
- 4:2: Service Delivery Process
- 4:3: Assessing Client Needs
- 4:4: Acceptance of Clients
- 4:5: Service Plan
- 4:6: Service Agreement
- 4:7: Consent to Receive/Refuse Services
- 4:8: Consent to Release Information
- 4:9: Monitoring & Follow-up
- 4:10: Client Notification of Change in Service
- 4:11: Withdrawal & Termination of Service
- 4:12: Rights & Responsibilities
- 4:13: Matching Clients & Home Care Workers
- 4:14: Supervision of Services
- 4:15: Entering Clients’ Homes
- 4:16: Failure of Clients to Answer Door
- 4:17: Client Emergencies
- 4:18: Unstable Health Conditions
- 4:19: Confirmation of Service Hours
- 4:20: Managing Clients’ Finances/Property
- 4:21: Legal Issues Regarding Clients’ Finances/Property
- 4:22: Allegations of Financial/Property Misuse
- 4:23: Safe Storage of Medications
- 4:24: Client Abuse
- 4:25: Acceptance of Gifts
- 4:26: Client Satisfaction Review
- 4:27: Client Complaints/Grievances

Section 5: INFORMATION MANAGEMENT PLAN
- 5.1: Information Management Plan

Section 6: RECORD MANAGEMENT & FORMS
- 6:1: Documentation & Client Records
- 6:2: Clinical Records Review
- 6:3: HIPAA/ Safeguarding Client Records
  - HIPAA Privacy Definitions
  - Uses and Disclosures
  - Uses and Disclosures for Authorizations
  - Uses and Disclosures Opportunity for the Individual to Agree or Object
  - Uses and Disclosures for No Permission Required
  - Uses and Disclosures with Business Associates
  - Business Associate Contract Provisions
  - Designated Record Set and PHI
  - Notification of Privacy Practices for client’s policy
  - Minimum Necessary Policy
  - De-Identification and Limited Data Sets
  - Individual’s Right to Access and Amend Medical Records, and to an Accounting of Disclosures
  - Client’s Right to Restrict Uses and Disclosures of Protected Health Information
  - Administrative Requirements for Documentation
  - Administrative Requirement for Complaint Process
  - Administrative Requirements for Workforce Training
  - Administrative Requirements- Safeguarding PHI
  - Security Standards
  - Patient Authorization for Release of Health Information
- 6:4: Records Kept in Clients’ Homes
- 6:5: Retention & Destruction of Client Records

Section Forms
- Authorization for Release of Information
- PHI Disclosure Matrix
- Privacy Notice Form
- PHI Request/Access Form
- HIPAA Compliance Worksheet

Section 7: HUMAN RESOURCES & FORMS
- 7:1: Recruitment, Selection & Hiring
- 7:2: Employment Application Process
- 7:3: Employee Screening Process
- 7:4: Skills Validation
- 7:5: Orientation and Training
- 7:6: Training and Development
- 7:7: Proof of Identity
- 7:8: Attendance and Punctuality
- 7:9:Behavior and Personal Appearance
- 7:10:Bereavement Leave
- 7:11: Outside Employment
- 7:12: Conflict of Interest
- 7:13: Harassment of Employee
- 7:14: Equal Employment
- 7:15: Hiring of Relatives
- 7:16: Dress Code
- 7:17:Drug and Alcohol Free Workplace
- 7:18:Immigration Law Compliance
- 7:19:Independent Contractors
- 7:20:Employee Grievance Procedure
- 7:21:Jury Duty
- 7:22:Time Keeping
- 7:23:Probationary Period
- 7:24Employment Categories
- 7:25:Performance Appraisals
- 7:26:Confidentiality/Access Of Personnel Records
- 7:27: Personnel Data Change Policy
- 7.28: Employment Termination Policy
- 7.29: Work Schedule and Assignment Policy
- 7.30: Use of Phone and Mail System (Agency and Client’s)
- 7.31: Smoking Policy
- 7.32: Use of Equipment and Vehicles
- 7.33: Visitor in the Workplace
- 7.34: Medical Leave
- 7.35: Pregnancy Related Leave Absences
- 7.36: Employee Conduct and Work Rules
- 7.37: Solicitation
- 7.38: Gratuity
- 7.39: Disciplinary Action
- 7.40: Job Description
- 7.41: Licensure and Certification Validation
- 7.42: Employee Benefits Package

Section 8: HEALTH & SAFETY
- 8.1: EMERGENCY MANAGEMENT PLAN & FORMS
  - 8.1a: Employee Personal Safety
  - 8.1b: Home Environment Safety
  - 8.1c: Hazardous Household Materials
  - 8.1d: Oxygen Therapy
  - 8.1e: Violence & Threats of Violence
  - 8.1f: Threats
  - 8.1g: Assaults
  - 8.1h: Weapons
  - 8.1i: Bomb Threats
  - 8.1j: Hostage Situations
  - 8.1k: Suicide Situations
  - 8.1l: Environmental Emergencies/Disasters
  - 8.1m: Fire
  - 8.1n: Earthquake
  - 8.1o: Hurricane
  - 8.1p: Tornado
  - 8.1q: Power Outages
  - 8.1r: Chemical Spills
- 8.2: INFECTION CONTROL MANAGEMENT PLAN & FORMS
  - 8.2a: Infection Control
  - 8.2b: Blood-borne Diseases
  - 8.2c: Exposure Control Plan for Blood-borne Diseases
  - 8.2d: Reporting and Recording Exposure to Blood-borne Diseases
  - 8.2e: Universal Precautions
  - 8.2f: Personal Protective Equipment (PPE)
  - 8.2g: PPE - Gloves
  - 8.2h: PPE - Gowns & Aprons
  - 8.2i: PPE - Masks & Protective Goggles
  - 8.2j: Hand Washing
  - 8.2k: Sharp Objects
  - 8.2l: Handling & Transporting Specimens
  - 8.2m: Laundry
  - 8.2n: Blood & Body Substance Spills
  - 8.2o: Household Wastes
  - 8.2p: Aseptic Techniques
  - 8.2q: Care & Handling of Equipment
  - 8.2r: Care of Urinary Catheters
  - 8.2s: Hygienic Measures in the Home
  - 8.2t: Food Safety
  - 8.2u: Infectious/Communicable Diseases in the Community
  - 8.2v: Employees with Infectious/Communicable Diseases
  - 8.2w: Clients with Infectious/Communicable Diseases
  - 8.2x: Pregnant Employees
  - 8.2y: Immunizations

INFECTION CONTROL MANAGEMENT FORMS
- Exposure Control Plan Definitions
- Exposure Determination Form
- Tasks and Procedures Record
- Exposure Incident Investigation Form
- Hepatitis B Vaccination Declination Form
- Hepatitis B Vaccination Record
- Employee Medical Record Checklist
- Information and Training Record
- Needle stick/Sharps Exposure Log

Section 9: FINANCIAL MANAGEMENT & FORMS
- 9:1: Financial Management System
- 9: 2: Service Fees/Rates
- 9:3: Cash Disbursements
- 9:4: Cash Receipts
- 9:5: Billings & Receivables
- 9:6: Payroll
- 9:7: Bank Reconciliations

Section 10: QUALITY AND RISK MANAGEMENT
- 10.1: Continuous Quality Improvement
- 10.2: QI Committee, Continuous Risk Management
- 10.3: Annual Agency Evaluation

COMPLETE MEDICAL STAFFING AGENCY START-UP GUIDE AND OPERATIONS MANUAL

MANUAL CONTENT AND FORMS—MEDICAL STAFFING AGENCY-155 PAGES

READY TO USE FORMS INCLUDED IN YOUR MEDICAL STAFFING MANUAL-127 PAGES

COMPLETE NURSE STAFFING AGENCY START-UP GUIDE AND OPERATIONS MANUAL

MANUAL CONTENT AND FORMS—NURSE STAFFING AGENCY-130 PAGES

COMPLETE NURSE STAFFING AGENCY FORMS-108 PAGES

NON-MEDICAL & PRIVATE DUTY HOME CARE BUSINESS START-UP GUIDE

MAIN TOPICS( NON MEDICAL & PRIVATE DUTY HOME CARE START-UP MANUAL AND FORMS)-220 PAGES WITH TOPICS IN THE FOLLOWING SUBJECTS

BLANK FORMS FOR HOME CARE SERVICES-146 PAGES

ADMINISTRATIVE AND CLERICAL STAFFING AGENCY START-UP GUIDE AND OPERATIONS MANUAL

MAIN TOPICS AND FORMS—ADMIN AND CLERICAL STAFFING AGENCY-130 PAGES

READY TO USE FORMS INCLUDED IN YOUR ADMINISTRATIVE AND CLERICAL MANUAL-100 PAGES