Workshop/Training
The PMCS start-up workshops is a practical, hands-on and informational session that explores the abilities, knowledge, skills and tools required to survive and grow in business. Participants learn valuable resources, tips, strategies and connections to help get their business venture up and running .
This interactive workshop focuses on:
- Practical, hands-on sessions
- Step by Steps start -up process
- Start up forms, policies and procedures
- Common mistakes to avoid from entrepreneurial leaders
- Build your confidence
- Financial planning and control
- Startup funding strategies
- How to value price - without guessing
- Provide cost-effective service
- Find out what your customers want
- Identify your customers
- Marketing and Sales Forecasts
- Promotion and Sales
- Licensure and Accreditation
- Quality Improvement
- Managing for effective execution
- Peer support through relationship building
- On-going mentoring and coaching from experts
- DME/HME Business
- Home Health Business
- NEMT Business
- 1-Day Non Medical/Private Duty Home Care Start-Up Workshop
DME/HME Business
This is a comprehensive three days DME/HME business learning experience at our Mount Holly, NJ training center. This workshop can also be arranged on a case by case basis. By the end of the workshop participants will receive in-depth information on the DME start-up process, licensure requirements, accreditation requirements and process, management, quality improvement, administration and management and much more. Included in this workshop are a DME Business start-up manual for quick reference, all the required DME start-up forms, detailed policies and procedures manual and unlimited phone and email consultation for the life of your business.
The cost of the DME workshop is $2500 excluding room and board
Download our workshop applicationThree-Day DME Workshop Agenda
- Day 1
- Day 2
- Day 3
- DME Workshop Schedule
-
8:00 AM
- Welcome and Introductions
- Overview of the DME Business
- Types of DME suppliers
- How DME is assessed by consumers
- Organization and Structure review
- Market Research and Feasibility Studies for a detailed understanding of the Industry
Mid-Morning Break/ Q&A
- DME business location requirements
- DME Start up cost overview and financing options
- Business Insurances
- Surety Bonding and application process
- DME financial reporting, accounting overview and banking
Lunch Break / Q&A: 12:00 – 12:30 PM
- DME Business type and state licensure
- Medicare and DME
- MAC Jurisdiction A-B-C-D
- Supplier Manuals
- Fee Schedule
- National Coverage Determinations (NCDs) and Local Coverage Determination (LCD)
- Medicaid
- State HME Application (If Applicable)
- CEDI
- PTAM
- NPI
- FDA Inspections and Requirements for Medical gases
- Pre-Survey Checklist
-
8:30 AM
National Supplier Clearing House- DMEPOS enrollment process
- DMEPOS enrollment versus the accreditation process
- PECOS
- ACHC – Accreditation Commission for Healthcare
- CHAP – Community Accreditation Commission Program
- TJC – The Joint Commission
- NABP – National Association Board of Pharmacy BOC International
- Medicaid enrollment process by state
- DME products and services covered under Medicaid
Mid-Morning Break/ Q&A
Human Resources review- Hiring Employees and Independent Contractors
- Employee Recruitment process
- Review of labor laws
- Employee retention
- Personnel Practices
- Record Keeping and access to files
- Health Insurance Portability and Accountability Act (HIPAA) & Employee Training
- DME Billing
- DME Software Review
- Complaint Resolution Requirements
- Complaint Resolution Process
- Incident Reporting/Incident trend analysis
- DME risk control and management practices
Lunch Break / Q&A: 12:00 – 12:30 PM
Provider Enrollment to Insurance Companies- Blue Cross Blue Shield
- United Healthcare
- Aetna
- Others Insurances
- Hospice
- Assisted Living Facilities
- Skilled Nursing Facilities
- Back of the house
- Marketing Your Company
- Unlimited Aftercare
- Success Proven Marketing strategies
- Referral Sources
- Co-Marketing with Vendors
- Brochures
- Complete DME Start up checklist
- Complaint Resolution forms
- DME sample Business plan
- DME Commonly used terms and acronyms
-
8:30 AM
- Setup and Review “The Complete Healthcare Compliance Handbook” customized
- Policies & Procedures
- Wall of Fame
- Organization and Structure
- Corporate Compliance Plan
- Annual Evaluation and Review
- Begin implementing all policies and procedures
- Administrative Policies and Procedures
- Administration
- Billing Policy and Procedures
- Complaint Resolution Policy and Procedures
- Emergency Management & Natural Disaster Policy
- HIPAA Compliance
- Information Management
- Insurance Declarations
- Medication Administration
- MSDS’
- OSHA Manuals & Log’s
- Security Manual
Mid-Morning Break/ Q&A
- Human Resources
- Personnel File Setup – 25 +/- Employees
- Orientation Checklist
- Job Descriptions & Evaluations
- Employment Termination
- Employee Handbook
- MSDS’s
- Worker Safety and Hazard Communications
- Equipment Maintenance/Delivery/Field Training
- Equipment Delivery Logs
- Equipment Maintenance Logs
- Equipment Expiration Logs
- Climate Control Log
- Vehicle Maintenance Manual
- Vehicle Maintenance Log
Lunch Break / Q&A: 12:00 – 12:30 PM
- Patient Administration
- Patient Administration Policy and Procedure
- Patient Admission
- Patient Discharge
- Patient File Setup
- Patient Safety
- Medical Record Review Audit
- Quality Performance Improvement
- Complaint Resolution – Patient Setup
- Managed Reports
- Administrative In-Service Training
- CMS Supplier Standards
- Monthly Continuous Compliance and Maintenance Program
- Review of Accreditation Organization and Medicare Supplier Standards, manuals included
-
January
18th-20thFebruary
15th- 17thMarch
14th-16thApril
18th- 20thMay
14th, 15th, 16thJune
11th-13thJuly
17th-19thAugust
15th- 17thSeptember
12th- 14thOctober
15th- 17thNovember
12th- 14th
Home Health Start-Up Workshop
Our three-day interactive and hands-on home health start-up workshop at our Mt Holly, NJ location provides new businesses owners with the tools, resources and in-depth knowledge of the home health business and industry.
By the end of the workshop you will have inside industry knowledge, prepare you for the accreditation process with ACHC, CHAP, and Joint Commission, Medicare and Medicaid process, private pay, staff development, review of policies and procedures, client intake and assessment, financial and accounting, including payroll set up, risk management, business line specific marketing strategies, sales and business development strategies, technology and much more that will help you save time and money and build a successful home health agency
The cost of Home Health business workshop is $1800 excluding room and board
Download our workshop application3-Day Home Health Agency Business Workshop Agenda
- Day 1
- Day 2
- Day 3
- DME Workshop Schedule
-
8:00 AM
Introduction to the Home Health/Initial Requirements- Home health history
- Permits and Licensing
- Business Insurance for Home Care Agency
- Zoning By-Laws
- Exploring Financing Methods
- Business Start-Up Requirements
- Taxes and Employer Responsibilities
- Home Health care services in detail
- Home Infusion Therapy Services
- State Licensure process
- Medicare and Medicaid services
- Medicare Conditions of Participation
- Certificate of Need States
- CLIA/CMS Information
- 0ASIS
- National Provider Identification Number
- Electronic Medical Records
- Payroll and Time & Attendance Software
- Private payer sources
- Other Insurances
- Review of accreditation process and preparation
- Marketing Strategies
- Promotion and Advertising
- Key Community Resources and Senior Advocacy programs
- Tips of Relation Selling
- Contract services
Mid-Morning Break/ Q&A
Daily operations a guide- Nursing Oversight in home care
- Supervision: LPN’s, HHA
- PTA/COTA
- Supervisory visit calendar for PTA/COTA
- Recommended trainings and certifications for unlicensed staff
- Providing Quality Services
- Client/Agency Relationship
- Caregiver/Client Relationship
- Professional Boundaries and Conduct
- Professionalism
- Elder Abuse
- Advance Directive
Lunch Break / Q&A: 12:00 – 12:30 PM
- Continuous Quality Improvement
- Advocacy programs for seniors
- Incident and complaint reporting policy and procedure
- Strategic Marketing for home care and Registries
- Strategic Promotion and Advertising
- Relationship Selling
- Client Bill of Rights and Responsibilities
- Clinical Records and HIPAA Regulations
- Service Start-Up process
- Service Agreements
- Individual Service plans
- Service Delivery Process
Mid-Afternoon Break/ Q&A
Coordination of Care: 30 day, 60 day- Service Delivery Model
- Initial Steps for Implementing and Delivering Service
- Screening Clients
- Initial Contact/Inquiry to Agency
- Change in client status‐ physician contact
- HHA notes
- Discharge planning patients and service termination
- Obtaining Client Records
- Billings
- Collections
- Rates/Fees and Minimum Service Hours
- Documentation for Client Accounts
-
8:00 AM
Environment of Care- Safety Management Program
- Staff Personal Safety Education
- Personal Safety in the Community Guidelines
- Employee Security and Safety-Managing Undesirable Behavior
- Hazardous Materials/Waste
- Hazardous Waste Disposal
- Hazard Communication Program
- Variance/Incident Reporting
- OSHA 300
- Security Plan
- Utility Systems
- Environment of care policies review
Mid-Morning Break/ Q&A
Emergency Management- Emergency Operations Plan
- Section Policies review
- Equipment Maintenance
- Medical Device Problem Reporting
Section Policies review
- Classification of Employees
- Attendance and Reporting
- Sexual and Other Harassment
- Termination
- Employee Recruitment Process
- Employment
- License, Registration or Certification Requirements
- Human Resource Basics
- Conducting background and Reference Checks
- Labor Laws and regulations
- Employee or Independent Contractor
- Employee Wages and pay rates
- Medical Exams and immunization Requirements
Lunch Break / Q&A: 12:00 – 12:30 PM
- Personnel Practices
- Personnel Records
- Employee Scheduling
- Employee Record Keeping
- Employer/Employee Relationship
- Professional consultation
- Contractual Staff
- Supervision of Physical Therapy Assistants and Occupational Therapy
- Assistants
- Home Health Aide Supervision
- Home Health Aide Services and Training Program
- In-service Education
- Staff Competency Program
- Job Description
- Performance Appraisals/Evaluations
- Policy Regarding Students
- Roles and Responsibilities Related to Safety
- Section Policies review
Mid-Afternoon Break/ Q&A
Infection Prevention and Control Overview- Infection Control Surveillance System: Prioritized Risks Defined
- Infection Control Plan
- Guidelines for H1N1 Virus
- Exposure Control Plan: OSHA Regulations
- Specific Procedures for Employee and Patient Infection Control Training
- Standard Precautions
- Hand Hygiene Policy and Compliance Program
- Housekeeping Requirements for Bloodborne Pathogens
- Employee Infectious Diseases
- Employee Epidemiological Illnesses
- Reporting of Epidemiological Illnesses in Patients
- Bloodborne Pathogen Standards
- Infection Control Committee
- Supply Maintenance
- Occupational Exposure to Tuberculosis/Prevention of Transmission of TB Plan
- Patient Education of Infection Precautions and Infection Control Practices
- Appropriate Safeguards to Prevent Drug Contamination
- Fingernails/Artificial Nails
- Section Policies review
-
8:00 AM
Information Management Review- Information Management Plan
- Reporting of OASIS Information
- Release of Patient Identifiable OASIS Information
- Patient Confidentiality
- HIPAA Breach Notification
- Release of Information
- Information Confidentiality, Security and Data Integrity
- Accessing Needed Resources
- Business Continuity/Disaster Recovery Plan
- Prohibited Abbreviations
- Section Policies review
- Governing Body
- Leaders, Professional Advisory Committee and Governing Body Orientation
- Goal and Strategic Plan
- Disruptive and Inappropriate Behavior
- Budget and Capital Expenditure Plan
- Policy Decisions
- Professional Advisory Committee: Defined
- Annual Program Evaluation
- Compliance with Laws and Regulations and Disclosure of Information
- Services Furnished and Written Agreements/Contracts among Providers
- Administrator: Defined
- Supervision of Staff
- Organization and Services Administration
- Section Policies review
- Safety Improvement Activities
- Home Health Advance Beneficiary Notice (HHABN)
- Patient Safety Program
- Annual Public Disclosure
- Conflict of Interest: Staff and Governing Body Members
- Code of Ethics
- Ethical Issue Consideration
- Billing
- Financial Incentives
- Staff Participation in Care
- Internal and External Reviews of Care
- Sentinel Event
- Compliance Program
- Section Policies review
Mid-Morning Break/ Q&A
Medication Management- Patient Information
- Medication Storage
- Emergency Medications and Supplies
- Medication Orders
- Medication Preparation
- Medication Labels
- Medication Administration
- First Dose
- Medications - Antipsychotics
- Medications - Anxiolytics
- Medications - Pharmacy
- Medications, Self-administration
- Needles and Sharps
- Nursing Documentation
- Treatment Modalities
- Medication Monitoring
- Response to Adverse Drug Reaction and Medication Errors
- High-Alert Medications.
- Investigational/Experimental Drugs
- Evaluation of Medication Management System
- Medication Reconciliation
- Section Policies review
- Medicare Reimbursement Criteria
- Human Rights Assurance
- Patient Admission Criteria
- Admission Information
- Assessment and Reassessment Guidelines
- Initial Assessments/Comprehensive Assessments
- Reassessments/Update of the Comprehensive Assessment
- Identifying and Reporting Possible Victims of Alleged/Suspected Abuse,
- Neglect or Exploitation
- Care Planning Process
- Plan of Care-CMS #485 and Physician Orders
- Verification of Physician Licensure
- Professional Standards of Practice
- Coordination of Patient Care
- Duplication of Services
- Nursing Services
- Rehabilitation Services
- Homebound patients: Medicare and Private payer sources
- Social Work Services
- Respiratory Therapy Services
- After Hours Accessibility
- Plan for Patient/Family Education
- Patient Education
- Restraints
- Nutritional Care
- Pain Assessment and Reassessment
- End-of-Life Care
- Blood and Blood Components
- Community Resources
- Transfer/Referral Criteria
- Discharge Criteria
- Discharge Summary
- Fall Reduction Program
- Hydration
- Intravenous Therapy
- Laboratory Services
- Meals
- Oxygen
- Pain Care
- Pneumonia Vaccine
- Pressure Ulcers
- Range of Motion
- Restraints
- Skin Assessment
- Staff Development Director – Job Description
- Standard Precautions
- Suctioning
- Toileting Programs
- Tracheostomy Care
- Transfers and Lifts
- Tuberculosis Testing
- Urinary Catheter Care, Insertion, Documentation and Monitoring
- Violence
- Weight Loss
- Evaluation Forms
- Ambulation
- Prosthesis
- Bed Mobility
- Brace / Splint
- Communication
- Dining
- Dressing and Personal Hygiene
- Incontinence
- Medication Self-Administration
- Ostomy Care
- Range of Motion
- Transfers
- Wheelchair Use
- Expedited Determination Policy
- Face-to-Face Encounter
- Performance Improvement (PI) Plan
- Analysis: Significant Medication Incidents
- Patient/Family Perception of Care
- Home Health Care CAHPS Survey Policy
- Record of Care, Treatment and Services
- Medical Record Content
- Home Health Aide Documentation
- Medical Record Entries: Authentication
- Computer Key/Password
- Timely Submission of Patient Documentation
- Utilization Review/Record Review
- Medical Record Retention
- Consent for Treatment and Services
- Medication Profile
- Physician Orders – Verbal Orders
- Physician Orders and Tracking System
- Section Policies review
Lunch Break / Q&A: 12:00 – 12:30 PM
Rights and Responsibilities of the Individual- Patient Bill of Rights
- OASIS Statement of Patient Privacy Rights
- Complaint Resolution
- Patient Self-Determination Act: Advance Directives
- Limited English Proficiency or Impairments in Communications
- Guidelines for Effective Communication with Sensory Impaired Patients
- Patient Security, Privacy and Property
- Do Not Resuscitate (DNR)
- Forego and/or Withdraw Life-Sustaining Care
- Consent for Filming or Recording
- Patient/Family Responsibilities
- Consent
- Outcomes of Care
- Section Policies review
- Waived Testing: Blood Glucose Monitors
- Section Policies review
Mid-Afternoon Break/ Q&A
General Requirements for CHAP- Governing Body Responsibilities
- Administrative and Management Qualifications and Responsibilities
- Public Disclosure
- Patient Bill of Rights (CHAP)
- Admission Information Provided to Patients
- Patient Instructions for Emergency Management
- Performance Improvement (PI)
- Financial Management Tools
- Financial Management Information System
- Strategic Planning
- Annual Evaluation Report
- Contingency Planning
- Section Policies review
-
January
9th-11thFebruary
6th- 8thMarch
5th-7thApril
9th- 11thMay
7th- 9thJune
6th-8thJuly
10th-12thAugust
8th- 10thSeptember
4th- 6thOctober
3th- 5thNovember
7th- 9th
2-Day NEMT Start Up workshop
The Non Emergency Medical Transportation business start-up workshop is comprehensive two-day workshop offered at our Cinnaminson, NJ site. This workshop is designed to help prospective NEMT business owners with valuable resources and tools about the transportation business, NEMT services, Medicaid application process, billing, marketing, risk management, quality improvement, policies and procedure manuals, forms and much more.
The cost of the NEMT workshop is $980 excluding room and board
Download our workshop application2-Day NEMT Start Up Workshop Agenda
- Day 1
- Day 2
- NEMT Business Start Up Workshop Schedule 2012
-
8:00 AM
Introduction to NEMT industry- NEMT Business Set up
- Market Research and Feasibility Studies for a detailed understanding of the Industry
- Business plan/ Start-up plan review
- Participant eligibility
- Detail NEMT business set up Process
Mid-Morning Break/ Q&A
Proper Business Requirement, Medicaid Process for NEMT- Form a business structure
- How to obtain licensure and permits for your NEMT company
- National Provider Identification Number
- Medicaid Application Process by state and services covered
- American with Disabilities Act (ADA)
Lunch Break / Q&A: 12:00 – 12:30 PM
Preparatory requirement for NEMT- Ideal NEMT office location
- Startup funding strategies
- General Liability Insurances requirements
- Financial services
- Non- Covered participants
- Co-payments
- Travel Standards
- Mode of transportation
- Arranging transportation
- Participant’s rights
- Participant grievances process
- Client Records
- HIPAA
- Provider requirements
- Facilities transportation requests
- Scheduling a hospital discharge
- Participant assistance during transport
- Denials
Mid-Afternoon Break/ Q&A
Human Resources Requirement for NEMT- Administration and Management team
- Daily Administration of the company office
- Human Resources and employment Laws
- Taxes
- Human Resource Basic
- Independent Contractors
- Record Keeping and access to files
-
8:00 AM
Marketing and Advertising for NEMT- Success Proven Marketing strategies
- Business plan review
- Marketing and contract building with Long term facilities, hospitals and home health agencies
- Private pay clients
- Medicaid Clients
- Third Party insurances
- Promotion and Advertising
- Tips of Relation Selling
- Print Materials review
Mid-Morning Break/ Q&A
Quality Improvement- Quality Assurance and Quality Improvement programs
- Incident Reporting and Investigating policy and Procedure
- Complaint Resolution
- Proper hiring practices
- Substance abuse and developing policies and regulations
- Driver record checks
- Incident/ complaint reporting
- Maintenance
- Compliance
- Liability management
- Fraud prevention
Lunch Break / Q&A: 12:00 – 12:30 PM
Complete NEMT Management Review- Financial/Bookkeeping
- Budgets
- Operations
- Compliance
- Billing and Collection
- Workers Compensation Insurance
- Policies and Procedures
Mid-Afternoon Break/ Q&A
Purchasing and Price Structure- Purchasing of NEMT vehicles
- ADA standards
- Pricing Structure of NEMT services
- Employee forms
- Employee handbook
- NEMT business plan
-
January
25th-26thFebruary
23th- 24thMarch
21th-22thApril
23th- 24thMay
21th- 22thJune
19th-20thJuly
23th-24thAugust
20th- 21thSeptember
19th- 20thOctober
22th- 23thNovember
21th- 22th
1-Day Non Medical/Private Duty Home Care Start-Up Workshop
Non Medical Home/Private duty start-up workshop is an intensive 1-day session held at our Mt Holly, NJ training center. This workshop focuses on strategies and insights to start and grow a home care business. This workshop has been found to be beneficial to start-ups as well as existing home care agencies. Workshop is led by an experienced leader in the home care industry with expertise on marketing and generating new leads.
By the end of the workshop you will have inside industry knowledge of the Home Care/Private Duty business, success proven marketing strategies, how to generate leads, insight on new service lines to generate more revenue, client satisfaction strategies, quality improvement and much more.
The cost of the Home Care/Private Duty workshop is $480 excluding room and board
Download our workshop applicationHome Care/Private Duty workshop Agenda
- Day 1
- Non Medical/Private Duty Home Care Business Start Up Workshop Schedule 2012
-
8:00 AM
- Introduction &Industry Review
- Business set-up
- Business Plan Review
- Sales & Marketing
- Advertising & Promotion
- Marketing materials
- Sales process instruction
- How to generate leads
- Human Resources
- Liability Protection
Mid-Morning Break/ Q&A
- How to recruit, hire and train caregivers
- Caregiver Training review
- Proper Scheduling techniques
- Staff and Client Matching techniques
- Independent Contractor requirements review
- Standards and Attitude explanation
- Scheduling Technology
- Bookkeeping Technology
- Billing/Accounts Receivable
Lunch Break / Q&A: 12:00 – 12:30 PM
- Service Offerings
- Client Assessment Training and Care Plan Customization
- Nursing Supervision
- Community Integration services
- Activity Planning
- Quality Improvement
Mid-Afternoon Break/ Q&A
Policies & Procedures Included and Reviewed:- Organization & Administration
- Service Delivery & Client Care
- Human Resources
- Health & Safety
- Financial Management
- Quality & Risk Management
- Organization and Administration forms
- Service Delivery and Client Care forms
- Human Resources forms
- Contracting forms
- Financial Management forms
- Billing forms
- Operational forms
- Marketing and Print Material samples
-
January
30thFebruary
28thMarch
28thApril
27thMay
31thJune
29thJuly
30thAugust
28thSeptember
25thOctober
25thNovember
16th
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