Home Health Care
Home Health Care Agency Business Start-up Guide
MSM Consulting has created a step by step guide for home health care start-ups. The Home Health Care Agency Business Start-Up Guide covers the licensing process, business set up, the community resource ecosystem, along with marketing and advertising. Your start-up process will benefit from our many years of experience in the health care industry, specifically focusing on regulatory issues.
The guide will assist you with the following aspects of opening your home health care agency:
- Business Set-Up
- Licensing
- Accreditation
- Daily Operations
- Management
Financial areas of focus include:
- Newest Service Opportunities
- Private Pay Pricing Matrix
- Service Plans
- Billing
- Patient Satisfaction
- . . . and much more
The Home Health Care Agency Start-Up Guide provides your home health business a thorough business plan and appropriate start-up forms.
This book is available in e-book (instant download) format, and paperback book.
Home Health Care Agency Policies And Procedures Manual
The Home Health Care Agency Policies and Procedures Manual has been used by hundreds of home healthcare agencies to pass their State License Inspection and secure Medicare Accreditation. It has clearly defined sample policies that will increase productivity and provide employees with a reference source, allowing you and your staff to make quicker decisions while complying with all licensing guidelines.
Use it to maintain compliance with relevant regulatory standards, including:
- Joint Commission Standards
- CHAP
- HIPAA
- CDC Infection Control
- AAAHC
- OSHA
- . . and much more.
The Home Health Agency Policy and Procedures Manual can be easily customized to be in line with your state licensing requirements. Simple crosswalks match policies and procedures to applicable accreditation standards, and the book comes complete with all relevant forms.
This manual is available in e-book (instant download) format and Flash Drive for easy editing.
HOME HEALTH CARE AGENCY POLICIES AND PROCEDURES MANUAL TABLE OF CONTENTS:
- Governing Body
- Governing Body Responsibilities
- Leaders, Professional Advisory Committee and Governing Body Orientation
- Mission, Vision, Goal and Strategic Plan
- Policy Management
- Professional Advisory Committee
- Annual Program Evaluation and Report
- Services Furnished and Written Agreements/Contracts among Providers
- Administrator
- Supervision of Staff
- Organization and Services Administration
- Leadership Assessment of Contributions to Performance Improvement (PI) and Safety Improvement Activities
- Patient Safety Program
- Annual Public Disclosure
- Conflict of Interest: Staff and Governing Body Members
- Code of Ethics
- Ethical Issue Consideration Care
- Sentinel Event
- Administrative and Management Qualifications and Responsibilities
- Home Health Marketing Plan
Financial Management
- Financial Management System
- Budget and Capital Expenditure Plan
- Service Fees/Rates
- Cash Disbursements
- Cash Receipts
- Billings & Receivables
- Payroll
- Bank Reconciliations
- Clinical Decision Making and Financial Incentives
Human Resources (HR)
- Recruitment, Selection & Hiring
- Home Health Employee Handbook
- Employment Application Process
- Employee Screening Process
- Competency Validation
- Orientation and Training
- Training and Development
- Proof of Identity
- Attendance and Punctuality
- Disruptive and Intimidating Behavior
- Personal Appearance
- Bereavement Leave
- Outside Employment
- Conflict of Interest
- Harassment of Employee
- Equal Employment
- Hiring of Relatives
- Dress Code
- Drug and Alcohol Free Workplace
- Immigration Law Compliance
- Independent Contractors
- Employee Grievance Procedure
- Jury Duty
- Time Keeping
- Probationary Period
- Employment Categories
- Performance Appraisals
- Confidentiality/Access Of Personnel Records
- Personnel Data Change
- Employment Termination
- Work Schedule and Assignment Policy
- Use of Phone and Mail System (Agency and Patient's)
- Smoking Policy
- Use of Equipment and Vehicles
- Visitor in the Workplace
- Medical Leave
- Military Leave
- Pregnancy Related Leave Absences
- Employee Conduct and Work Rules
- Solicitation
- Gratuity
- Disciplinary Action
- Job Description
- Licensure and Certification Validation
- Employee Benefits Package
Information Management (IM)
- Information Management Plan
- HIPAA Compliance Plan
- HIPAA Privacy Definitions
- Uses and Disclosure
- Uses and Disclosure for Authorization
- Uses and Disclosures Opportunity for the Individual to Agree or Object
- Uses and Disclosures for No Permission Required
- PHI Disclosure Matrix
- Uses and Disclosures with Business Associates
- Business Associate Contract Provisions
- Designated Record Set and PHI
- Notification of Privacy Practices
- Minimum Necessary
- De-Identification and Limited Data Sets
- Individual's Right to Access and Amend Medical Records, and to an Accounting of
- Patient's Right to Restrict Uses and Disclosures of Protected Health Information
- Administrative Requirements for Documentation
- Administrative Requirement for Complaint Process
- Administrative Requirements for Workforce Training
- Administrative Requirements- Safeguarding PHI
- Security Standards
- Disaster Recovery Policy
- Prohibited Abbreviations
Emergency Management Plan
- Disaster Plan
- Calling Order
- Patient Care Staff
- Patient Instructions for Emergency Management
- Emergency Assignments
- Emergency Assessments
- Unsafe Home Situation
- Emergency Supply Storage Area
- Emergency Supervisor Tasks
- Emergency during Business Hours
- Emergency Preparedness Training
Provision of Care, Treatment and Services
- Medicare Reimbursement Criteria
- Face to Face Encounter
- Patient Admission Criteria
- Information provided to patients at admission
- Care Planning
- Initial Assessments/Comprehensive Assessments /Update of the Comprehensive Assessment
- Identifying and Reporting Possible Victims of Alleged/Suspected Abuse
- Managing Patients' Finances/Property
- Legal Issues Regarding Clients' Finances/Property
- Allegations of Financial/Property Misuse
- Verification of Physician Licensure
- Physician Orders Policy
- Professional Standards of Practice
- Duplication of Services
- Nursing Services
- Home health Services Supervision
- Skilled Therapy and rehabilitation Services
- Supervision of Physical Therapy Assistants and Occupational Therapy
- Assistants Social Work Services
- Respiratory Therapy Services
- Coordination of Patient Care
- Case Conference
- After Hours Accessibility
- Failure of Patient to Answer Door
- Missed Visit Policy
- Patient/Family Education
- Restraints
- Nutritional Care
- Home Health Person Centered Care Policy
- Pain Assessment and Reassessment
- End-of-Life Care
- Home Health Telemetry
- Community Linkage and Referrals
- Transfer, Referrals and Discharge Criteria Policy and Procedure
- Fall Prevention Program
- Fall Prevention Assessment Tools
- Agency Management and Staff Responsibilities' in Fall Prevention
- Fall Prevention Policies
- Expedited Determination Process
- Patient Bill of Rights and Responsibilities (CHAP)
- OASIS Statement of Patient Privacy Rights
- Complaint Resolution
- Limited English Proficiency or Impairments in Communications
- Guidelines for Effective Communication with Sensory Impaired Patients
Infection Prevention and Control (IC)
- Infection Control Surveillance System: Prioritized Risks Defined
- Infection Control Plan
- Guidelines for H1N1 Virus
- Exposure Control Plan: OSHA Regulations
- Specific Procedures for Employee and Patient Infection Control Training
- Standard Precautions
- Hand Hygiene Policy and Compliance Program
- Housekeeping Requirements for Blood borne Pathogens
- Employee Infectious Diseases
- Employee Epidemiological Illnesses
- Reporting of Epidemiological Illnesses in Patients
- Blood borne Pathogen Standards
- Infection Control Committee
- Supply Maintenance
- Occupational Exposure to Tuberculosis/Prevention of Transmission of TB Plan
- Patient Education of Infection Precautions and Infection Control Practices
- Appropriate Safeguards to Prevent Drug Contamination
- Fingernails/Artificial Nails
- Influenza Vaccination Program
- OSHA 300 Log
Equipment Management (EQ)
- Equipment Maintenance
- Medical Device Problem Reporting
- Medical Products/Device Reporting Form
Medication Management
- Patient Information
- Medication Storage
- Emergency Medications and Supplies
- Medication Orders
- Medication
- Medication Labels
- Medication Administration
- First Dose
- Treatment Modalities
- Medication Monitoring
- Response to Adverse Drug Reaction and Medication Errors
- High-Alert Medications
- Investigational/Experimental Drugs
- Evaluation of Medication Management System
- Medication Reconciliation
- Medication Management Policies and Procedures checklist
- Consultation Confirmation
- Standing Orders
- Physician Order for PRN Psychotropic Medications
- Patients Medication for Leave of Absence
- Personnel Approved for Medication Administration
- Medication Administration
- Treatment Record
- PRN Record
- Medication Error Report
- Medication Reaction Report
- Refrigerator Temperature for Refrigerated medications
- Order for Self Administration
- Medication Destruction Record at Home
- Record for Unused Medication
- Medication Returned to Pharmacy
- Contaminated Medication destruction
- Controlled Drug Receipt/Record/Disposition
- Narcotic Count
- Medication Review
- Drug Regimen Review for Pharmacist/Registered Nurse use
- Waived Testing Policy
Environment of Care (EC)
- Safety Management Program
- Staff Personal Safety Education
- Personal Safety in the Community Guidelines
- Employee Security and Safety-Managing Undesirable Behavior
- Hazardous Materials/Waste
- Hazardous Waste Disposal
- Hazard Communication Program
- Utility Systems
- Security Plan
- Incident Reporting and Investigations
Risk Management Policies and Procedures
Performance Improvement Plan
- Performance Improvement Policy
- Staff Participation in Care
- Internal and External Reviews of care
- Performance Improvement (PI) Plan
- Role of Leadership in Performance Improvement
- Analysis: Significant Medication Incidents
- Patient/Family Perception of Care
Home Health Forms
- Contract with Facilities Form
- Debt Collection Reminder
- Debt Collection Letter
- Civil Rights Compliance Report
- Patient Census Form
- Agency Annual Report Form
- Employee Handbook
- Care Suggestions for Home Health Personnel
- Supervision Suggestions for Supervisors of Home Health Personnel
- (RN) Home Health Registered Nurse Proficiency and Skills Checklist
- (RN) Home Health Registered Nurse Job Description
- (LPN) Licensed Practical Nurse Skills Checklist-Home Health
- (LPN) Licensed Practical Nurse Job Description
- Certified Nurse Assistant Skills Checklist
- Certified Nurse Assistant Job Description
- Respite Caregiver job description
- Respite Caregiver Performance Standards
- Respite Caregiver Checklist
- Home Health Aide Skills Checklist
- ome Health Aide Job Description-Non Live-In
- Home Health Aide Job Description- Live-In
- Companion/Sitter/Caregiver Job Description
- Health Care Work Experience Checklist
- Physical Therapist Skills Checklist
- Physical Therapist Job Description
- Occupational Therapist Skills Checklist
- Respiratory Therapist Skills Checklist
- Respiratory Therapist Job Description
- Medical Social Worker Job Description
- Speech Therapist Skills Checklist
- Speech Therapist Job Description
- Employee Application Form
- Education Verification Checklist
- Reference Release Form
- Sample Reference Questions
- Pre-employment Checklist
- Licensure Verification Confirmation Sheet
- Physician Licensure Verification Log
- Hepatitis B Immunization Consent/Refusal Form
- Background Check Release Form
- Consumer Credit Release Form
- Drug Test Consent Form
- Sample Employee Job Offer Letter
- Employee Suspension W/O pay Notice Letter
- Payroll Deduction Authorization Form
- Employee Time Sheet
- Sample Interview Checklist
- Sample Employment Termination Contract Form
- Assignment Log Form
- Independent Contractor Agreement Form
- Termination of Contract Form
- Travel/Mileage Form
- Employee Satisfaction Survey Form
- Adverse Incident Reporting Forms
- Ethics Complaint Form
- Employee Statement of Confidentiality
- Unlicensed Personnel Assistance with Medication Administration Training Documentation Sheet
- Performance Appraisal- Home Health Aide Staff
- Performance Appraisal- Health Care Professionals and Management Staff
- Plan of Action Worksheet
- HIPAA Compliance Worksheet
- Home Health Referral/Intake Form/Face-to-Face Encounter
- Face Sheet Form
- Home Health Certification and Plan of Care
- Care Plan
- Personal Care Assessment Form
- Service Plan Provision Checklist
- Service Plan
- Service Plan Agreement Form
- Nurse Routine Monitoring Checklist
- Nurse Assessment Form
- Nursing Progress Note Form
- 60 Day Chart Review
- Home Health Aide Progress Note Form
- Physical Therapy Progress Note Form
- Home Safety Checklist
- Home Medical Equipment (HME) Referral Form
- Home Care Equipment Maintenance & Sanitation Guidelines
- Emergency Phone Numbers
- House Rules and Instructions
- Home Care Task Checklist
- Personal Care and Supplies Inventory Checklist
- Home Health Care Medical Device Checklist
- Client Daily Record Sheet
- Patient Infection Log
- Physician Order Confirmation Form
- Medication Administration Record Sheet
- Assistance with Medication Administration Consent Form
- Medication Error Incident Reporting Form
- Glucometer Calibration & Quality Control Log
- Home Blood Glucose Monitoring Log
- 60 Day Care Summary
- Case Conference Form
- Needle-Stick/Sharps Injury Log
- Home Blood Pressure Record Sheet
- Patient Fall Log
- Fall Intervention Strategies
- Morse Fall Scale
- Nursing Service Fall Prevention Standard
- Post-Fall Management
- Fall Incident Report
- Client Service Schedule
- Missed Visit Report
- Petty Cash Sheet
- Authorization for Release of Information Form
- Patient Privacy Notice
- PHI Request/Access Form
- Client Invoice Form
- Sample Power of Attorney Form
- Sample Living Will
- Sample DNR form
- Client Satisfaction Survey
- Home Health Patient Bill of Rights and Responsibilities
- HHABN-English and Spanish
- HHABN and Triggering Events Chart
- Discharge Summary Form
- Home Health Patient Discharge Worksheet
- Generic Notice Form and Instructions
Customized Home Health Policies And Procedures Manual
Written by our expert team, expressly for your agency, our Home Health Care Policies and Procedures Manual is our custom-made guidebook that will save you a ton of work when preparing for inspections or reviews. MSM Consulting has a proven track record. For 18 years, we’ve been providing customized manuals that successfully meet specific state licensing and Medicare conditions of participation. Your copy comes ready with distinct company policies for submission to the state licensing board for approval. Our policy customization undergoes a 5-step review process to ensure accuracy and completeness.
The Customized Home Health Manual comes with:
- Policies and Procedures to meet your current state home health regulations and accreditation standards if applicable.
- Forms and Templates.
- Patient Information Booklet to meet your state home health regulations and accreditation standards if applicable.
- Employee Handbook for Home Health to include your state and federal labor law.
A simple cross-reference guide is provided to match all requirements, including:
- State Regulations
- CHAP
- ACHC
- Joint Commission Accreditation
This Manual is available in e-book format (Microsoft Word) or hard copy with an e-book.
Please allow 3-4 weeks for delivery.
Home Health Patient Information Booklet And Admission Forms Packet
Our Home Health Patient Information Booklet and Admission Forms Packet streamline the intake process by making sure patients receive all the required documentation for admission. It complies with federal, state, CHAP, ACHC, and JCAHO requirements. Patients are required to receive and acknowledge receipt of pertinent information on insurance, consent, advance directives, privacy notices, and more. The packet includes a patient education handbook that will educate and prepare incoming patients for home health care services. Admission forms and checklists are included.
This booklet is available in e-book (instant download) format and on Flash Drive. It comes in word format for easy customization.
PATIENT INFO BOOKLET AND ADMISSION PACKET
PATIENT INFO BOOKLET
- Welcome Page / Hours of Operation
- Admission Criteria
- Homebound Statement
- Consent for Services and Agreement
- Insurance Information and Payment for Services
- Appeal Process if Medicare Coverage is Denied
- ABN Non-Coverage
- OASIS for Patients with Medicare or Medicaid
- Interpreter Services
- Grievance Procedure
- Patient Bill of Rights and Responsibilities
- Privacy Notices
- Privacy Act Statement:Healthcare Records
- Medicaid or Medicare Fraud Reporting
- Drug Free Workplace Policy
- Advance Directive Information- State Specific
- Infection Prevention in the home
- Family Disaster Plan
- Home Safety
- General Safety
- Bathroom Safety
- Patient Care Safety
- Fire Safety
- Electrical Safety
- Oxygen Safety
- Medication Safety
- Hypodermic Needle and Syringe Safety
- Injuries In the Home
- Emergency Preparedness
- Crutches, Canes and Walkers and Fall Prevention Tips
- Pain Management
- Home Health Aide Responsibilities
- Patient Instructions Sheet
- Patient Care Calendar
- Patient Discharge and Transfer Summary
- Authorization Page
ADMISSION PACKET TABLE OF CONTENTS
- Admission Record Sheet
- Complaint Process Form
- HHA Admission Form
- Aide Progress Note Form
- HHA Certification and Plan of Care
- Incident Report Form
- Initial Intake Checklist
- Intake and Referral Form
- Medicare Secondary Payor Worksheet
- Notification of Financial Liability
- Nursing Progress Report Form
- Patient Elected Transfer Form
- Patient Emergency Contact Information Form
- Patient Fall Assessment Form
- Patient Fall Log
- Patient Medication Profile Form
- Physician Order Confirmation Form
- Plan of Care Supervision Form
- Home Safety Checklist
- Skilled Nursing Plan of Care
- Vital Signs Form
- Wound Assessment and Evaluation Form
- Wound Care Flow Sheet
- Wound Progress Report
Pediatric Home Care Policies And Procedures Manual
Pediatric Home Care is one of the fastest-growing segments in the industry, and it may be worth considering whether your agency should expand into this market. The Pediatric Home Care Policies and Procedures Manual is perfect for any agency having or wanting to establish a pediatric program. This manual is designed to meet the regulatory or accreditation standards of your choice and Medicare Conditions of Participation for Home Care. The Pediatric Home Care Policies and Procedures Manual is an essential operations manual that must be read and followed by your clinical staff.
The Pediatric Home Care Policies and Procedures Manual is available in e-book format for initial review and use by your team, and a hard copy 3-ring binder for licensing or accreditation review and approval.
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