Our In-services meet the needs of direct care providers in Assisted Living, Nursing Homes, Hospice, Home Care Agencies and Group Homes. They emphasize practical knowledge and ensure training has been understood through tests and reminders.

  • Immediate access to purchased In-service via email for editing and printing. The eBook is always delivered as a download link to your email address.
  • Option to make multiple copies for only organizational use
  • Include post-test and certificate to fill out and issue to employees upon completion.
  • Includes forms to track employees training hours.

Workplace Violence Training

Course Objectives:
The purpose of this in-service is to prepare healthcare workers to identify and react appropriately to workplace violence situations and to identify individual and organizational preventive measures.









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Urinary and Fecal Incontinence Training

Course Objectives:
Incontinence greatly reduces quality of life by causing embarrassment, stigmatization, isolation, and depression. This in-service is an essential course for professional caregivers. It covers the causes, diagnosis, treatment and management of urinary and fecal incontinence. This in-service also emphasizes the importance of person centered care, promoting independence through re-enablement and promoting dignity of the individual through effective communication.





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Understanding Heart Disease and Heart Attack Training

Course Objectives:
Heart disease is the No. 1 cause of death in the world and the leading cause of death in the United States. This in-service provides a detailed overview of heart disease and educates professional caregivers on lifestyle-related issues, risk factors for heart disease, signs of heart attack, and steps to take when someone is having a heart attack.









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Understanding Arthritis Training

Course Objectives:
This in service teaches professional caregivers about arthritis. It provides information on arthritis-related basics, epidemiology, prevention, and treatment and coping strategies in simple terms. The caregiver will learn how to provide care for patients with Arthritis.









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Tuberculosis (TB) Training

Course Objectives:
TB education is essential for TB prevention, control, and elimination. This in-service covers the essentials of dealing with tuberculosis in institutional environments. It provides guidelines for health care professionals and helps employees understand the nature of the disease, as well as what they can do to protect themselves from infection.









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Suicide Prevention in Older Adults Training

Course Objectives:
This in-service prepares professionals to recognize suicide risk among their elderly clients, intervene appropriately, and engage in and promote effective suicide prevention. It also helps them understand how their attitudes about suicide can affect their care of older adults. This in-service also includes basic information on suicide in older adults, recommendations for prevention strategies, guidance on assessing suicide risk and taking steps to keep older adults safe, prevention programs resources and much more.





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Stroke Training for Professional Caregivers

Course Objectives:
This in-service educates professional caregivers about stroke. It will increase their awareness and knowledge of stroke, including risk factors, signs and symptoms, protocols for treatment, rehabilitation options, and patient quality of care issues. The Center for Disease Control reports Stroke is the 4th leading cause of death in the US, with one person dying every 4 minutes as a result. It is essential to educate staff to recognize warning signs and the importance of immediate treatment for stroke victims.





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Self-Care Training for Professional Caregivers

Course Objectives:
This in-service is designed to provide professional caregivers with the skills to take control of their own health and well-being. It encourages, motivates and empowers caregivers to explore the causes of stress, and strategies for reducing the stress. The in-service specifically targets home health aides and nurse’s aides that provide help to patients in hospice, home health and long term care. Compassion fatigue occurs in these helping professions when the pile-up of working with people experiencing traumatic events takes an emotional toll. This in-service will explore the compassion trap and discuss ways to minimize the effects of burnout.





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Range of Motion Exercises Training

Course Objectives:
Range of motion (ROM) exercises are done to preserve flexibility, mobility of the joints, and improve balance and strength. This in-service educates caregivers on the principles of the exercises, how to correctly perform ROM exercises, and keep the patient safe while performing ROM.









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PTSD (Post Traumatic Stress Disorder) Training

Course Objectives:
The purpose of this course is to enable healthcare professionals to define posttraumatic stress disorder, understand its impact, and be prepared to intervene appropriately to patients with PTSD.









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Professional Boundaries Training

Course Objectives:
This in-service focus on the importance of setting and keeping healthy boundaries and how to identify situations before things go wrong. The caregiver will understand their responsibility for establishing and maintaining professional boundaries in the therapeutic caregiver-patient relationship, as well as the consequences of boundary crossings, boundary violations and professional sexual misconduct. This in-service include case studies and examples that involve situations to help the caregiver avoid potential problems.





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Pressure Ulcer Prevention Training

Course Objectives:
Pressure ulcers are a very emotional issue to families and health care providers. They are often seen as an indicator of poor care, abuse, neglect or even mistreatment. There is an increased risk of morbidity associated with pressure ulcers and a definite increase in cost for health care. This in-service is designed to familiarize the learner with the concept of pressure ulcers and preventive strategies.





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Post Mortem Care Training

Course Objective:
Caring for a person at the end of their life and after death is enormously important and a privilege. There is only one chance to get it right and it is not at all easy to coordinate everything that needs to happen. This in-service will help with that. The aide’s role at the end of life extends beyond death to provide care for the deceased person and support to their family.









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Personal Safety and Security Awareness Training for Home Healthcare Workers

Course Objectives:
Home healthcare workers that work mainly in homes are presented with a number of safety risks such as falls, overexertion, hostile pets, car accidents and more that make their jobs more dangerous. This training is designed to provide home health care worker with the pertinent information and tools to ensure personal safety and security.









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Patients’ Rights and Responsibilities Training

Course Objectives:
As a healthcare professional it is essential to understand the various rights patients have under the law. The purpose of this in-service is to prepare professionals caregivers to incorporate patients’ rights into their practice and into their patient education. The caregiver will understand patient rights patients to refuse care and treatment, building patient relationships, and steps used to protect patient information and maintain patient confidentiality.





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Patient Restraint and Seclusion Training

Course Objectives:
The purpose of this in-service is to update the healthcare professional on current guidelines and procedures for restraint and seclusion of patient. The learner will understand every aspect of restraining and secluding patients and how to legally proceed with these activities in safe and compliant ways.







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Passenger Assistance Training

Course Objectives:
This in-service is designed for community transportation drivers that transport persons with disability and the elderly in long term care communities or as non-emergency transportation drivers. The training ensures that community transportation drivers have current expertise in passenger assistance techniques and sensitivity skills appropriate for serving persons with disabilities and the elderly. It covers legal, practical and safety issues and aims to improve passenger safety by providing the skills and information for passenger assistants to meet the needs of their passengers.





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Oxygen and Fire Safety Training

Course Objectives: This in-service will help the learner understand oxygen use and safety in the home. The learner will be able to identify and evaluate hazards in oxygen systems and gain an understanding of safe practices in the operation and use of various oxygen systems, maintenance of oxygen system and much more.









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Oral Thrush Training

Course Objectives:
Oral diseases and conditions impact the quality of life of the elderly including comfort, eating, pain and appearance. Older adults need to be able to eat and talk comfortably, be free of pain, maintain self-esteem, maintain high standards of hygiene and the care they have had throughout their lives. Better oral care for older adults requires a team approach that focus on regular dental check –ups, daily mouth care and cleaning. This in-service focus on oral thrush prevention and treatment for caregivers that provide care to seniors and also children.









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Nutrition and Hydration for the Elderly Training

Course Objectives:
To provider professional caregivers with the skills needed to provide patients/residents’ with proper nutrition, hydration, and elimination needs.









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MRSA, VRE & C- C. Difficile Training

Course Objectives:
To provide guidance for health care personnel in order to prevent the spread of Antibiotic Resistant Microorganisms.











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Medication Administration Refresher Training for Professional Caregivers

Course Objectives:
Medication handling represents an area of great responsibility. If not managed properly, medications intended to help a client’s/resident’s health condition may place that individual’s health and safety at risk. The information contained in this in-service is a refresher for unlicensed staff such as nurses’ aides and home health aides that provides medication administration and supervision.









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Infection Control Training

Course Objectives:

This in-service provides healthcare professionals with information on infection control practices and procedures, including the chain of infection; CDC guidelines; Standard Precautions, Contact Precautions, Droplet Precautions, and Airborne Precautions; and engineering controls, work practice controls, and environmental controls.





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HIV (Human Immunodeficiency Virus) Training

Course Objectives:
The purpose of this in-service is to prepare healthcare professionals to care for those with HIV/AIDS, based on a review of the background of HIV, transmission of HIV and infection control, clinical manifestations and treatment, legal and ethical issues, and psychosocial issues associated with this disease process.









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HIPAA (Health Insurance Portability and Accountability Act) Training

Course Objectives:
This in-service contain the most relevant topics on privacy and security — ideal for mandatory or annual training. It educates employees on HIPAA privacy and security laws and helps companies in the healthcare industry better protect the privacy and security of personal information and patient data.<br ?–>





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Hand Hygiene Training

Course Objectives:

Hand Hygiene is the responsibility of all individuals involved in the provision of healthcare and is the single most important intervention to prevent transmission of infection. Hand hygiene is considered a quality standard in all healthcare institutions. This in-service will improve the learner’s understanding and stress the importance of hand hygiene in the prevention of disease transmission.





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Fall Prevention and Protection Training

Course Objectives:
Falls are a major threat to the health and independence of older adults especially people aged 65 and older. Preventing falls can mean the difference between life and death. This in-service provides professional caregivers with the tools and resources to prevent elderly injuries and fatalities from falls.









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End of Life Care Training

Caring for and supporting people approaching the end of their life is considered the most challenging work any health care worker faces. Home health aides and nurse aides play a vital role of providing personal care and support to patients and families at the end of life. The work provided by this group of health care providers can be the most rewarding – if they have the right knowledge, skills and attitude to provide the care and support needed by patients and their families. This in-service is designed to enlighten them about the principles needed to work with adults at the end of their life. It addresses the underlying competences, knowledge and values that health care providers should have about end of life.





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Elderly Home Safety and Home Modification Training

Course Objectives:
This in-service address elderly home safety and home modification that prevent injuries to ensure the safety of the elderly in homes and long term care facilities. This in-service helps the professional caregiver learn how to deal with day-to-day challenges of the elderly in the home. The caregiver will understand how to provide a safe and senior-friendly environment essential in the caregiving process.





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Elder Abuse and Prevention Training

Course Objectives:

To enhance the skills of health care providers regarding the early detection and reporting of suspected elder abuse.









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Discrimination and Harassment Training

Course Objectives:
All organizations have a legal and moral obligation to provide a work environment that is free from discrimination and unlawful harassment. This in-service is designed to prevent discrimination and harassment in the workplace and stresses the importance of positive work environment, free from any form of harassment and discrimination based on gender, race, disability, or any other protected category.





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Depression in the Elderly Training

Course Objectives: Depression is more common in older people than is often realized. The failure to recognize this treatable illness may lead to unnecessary suffering. This in-service provides learners with an overview of the signs and symptoms of depression, common problems that cause or mimic depression, and ways to assist elderly depressed persons.









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Cultural Competency and Ethics Training

Course Objectives:
As the United States’ population becomes increasingly diverse, health care professionals are becoming progressively more responsible in providing care for various races, ethnicities, languages and cultures. This in-service will help health care professionals build awareness, knowledge, and skills in acknowledgment of differences , understand their own culture , knowledge and skills for navigating the dynamics of difference, and ethical issues in health care.







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COPD (Chronic Obstructive Pulmonary Disease) Training

Course Objectives: The purpose of this course is to help healthcare professionals understand the causes of and the current treatments for chronic obstructive pulmonary disease (COPD).









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Communication with Cognitive Impaired Patients Training

Course Objectives:

The purpose of this training is to enhancement of communication skills of professional caregivers in working with cognitively impaired patients.









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Bleeding Disorders Training

Course Objective

The purpose of this training is to provide an overview of bleeding disorders, causes, symptoms, treatment options, pain management and nutritional support for people with blood disorders. The training also addresses blood thinning therapy, overview of diseases that requires this therapy, care provider tips for patients on blood thinners, safety precautions, injury prevention and how to handle a bleeding emergency.





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Bipolar Disorder Training

Course Objectives:
The purpose of this course is to provide an overview of bipolar disorders, including causes, suicide risk, assessment, diagnosis, treatment, and care.









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Biohazards and Medical Waste Training

Course Objectives: This in-service provides biohazards and medical waste handlers an overview of information they need to do their jobs safely. The leaner will understand the requirements of the Occupational Safety and Health Administration’s (OSHA’s) Blood Borne Pathogens and Hazard Communication Standards to properly handle regulated wastes in health care.









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Behavior and Emotions of Aging Training

Course Objectives: This in-service provides a detailed overview of the common changes that may take place in later life. The leaner is introduced to adjustment to change, grief, depression, behavior changes, and the importance of attitude in successful aging. The learner will understand their role as a caregiver to support and encourage successful aging and resources in the community to help support the elderly.









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Bed Bugs Training

Course Objectives:
This training provides information on the importance of identifying bedbug infestations early to prevent severe infestations. The role of care providers in preventing bedbug infestations will be addressed as well as strategies in working with housing management, integrated pest control, residents and other providers.









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Bathing Safety and Techniques for the Elderly Training

Course Objectives: Bathing is often the most difficult personal care activity that professional caregivers face especially for people with Alzheimer’s and other dementias who perceive bathing as unpleasant or threatening, and can result in an unsafe situation for the elderly. This in-service address the basics of elderly bathing, showers and hygiene care, strategies and tips on how to bath an elderly person with dementia, maintain personal hygiene, safety precautions and more.









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Back Safety and Injury Prevention Training

Course Objectives: This in-service is designed to improve awareness and help eliminate preventable back injuries for professional caregivers in health care. It provides information regarding safe work practices, severity of back injuries for caregivers, ergonomics, lifting devices, proper precautions, what caregivers should know before handling and transferring patients and recommended lifting techniques.









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Autoimmune Disease Training

Course Objectives:
This in-service provide professional caregivers with the information necessary to provide care for patients with autoimmune disease in order to improve patient quality of life.









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Asthma Training for Health Care Professionals

Course Objectives:

This in-service will help the professional caregiver learn how to identify risk factors for contracting asthma as well as understand the background into genetic information that may be associated with the condition. This in-service also recognizes the critical role allied health professionals play in educating and caring for patients with asthma. The learner will understand the common complications associated with asthma. This in-service also provides information on how asthma affects children, pregnant women and the elderly in different ways and steps that each group can take in their fight against asthmas, knowledge that helps reduce the frequency and severity of asthma attacks in a variety of environments and steps that can be taken to create a cleaner, safer and healthier home environment.





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Assistive Devices Training

Course Objectives:
Assistive devices include a wide range of devices and equipment that help individuals including the elderly and the disabled perform a task or prevent injury. Assistive technologies promote independence as they compensate for sensory, physical, and cognitive impairments they promote safety for vulnerable individuals. This in-service describes assistive technology as utilized by the elderly and disabled patients. It’s intended to broaden the knowledge of professional care providers about assistive technologies and how to provide care for patients with assistive devices.





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Assertive Communication Training

Course Objectives:

Assertive communication is essential for effective performance and well-being in the health care field. Activities such as giving and receiving feedback, performance management, and building relationships with internal and external customers are crucial to ensure both professional and personal success. This in-service provides individuals with the skills and knowledge to enable them to communicate more confidently and effectively, using assertive behavior techniques. At the end of the training the learners will be able to identify and practice using assertive communication techniques to improve their interpersonal communication skills.





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Aging and Loss of Independence Training

Course Objectives:
The purpose of this course is to prepare professional caregivers to address the needs of their older adult patients by understanding aging-related demographic trends, changes in health status and assessment of older adults to help cope with loss of independence, support of family caregivers, elder abuse, and end-of-life care.









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Advance Directives Training

This in-service on Advance Directives provide professional caregivers with information about the importance and role of advance directives in end of life care. It suggests strategies to help patients understand and participate in the Advance Directive process. Advance Directives can be a difficult topic because they deal with end-of-life and other serious medical situations. However, Advance Directives are valuable to patients and health care professionals. Advance Directives minimize conflict between family and health care providers by clarifying and respecting patients’ wishes.





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Adult Failure to Thrive Training

This complete Administrative and Clerical Start-Up Guide provides all the valuable information and forms needed to run a successful staffing agency. It is a user friendly manual with over 130 pages and over a 100 pages of ready to use forms. This guide is also a useful guide for starting any type of staffing business.

Industry experts report that the staffing industry generated some $77 billion in revenue in 2000; $64 billion form temporary help services, $13 billion in permanent placement services, and 90% of the U.S companies use temporary help services. Staffing agencies and employment agencies continue to grow as the work force is changing and more and more people are looking for the flexibility that temporary/contract work provides. Be a part of this industry by providing quality staff to many businesses and offices nationwide. (US & CANADA)





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Activities for the Elderly and Alzheimer’s Residents

This in-service covers activity programs that help seniors and adults with dementia maintain their functional abilities through active involvement in individual and group activities in a residential community setting or home. The learner will be able to foster in each senior a sense of personal worth, individuality, dignity, and independence; and to promote social, physical, mental, and emotional well-being. This in-service is a good resource for professional care givers, activity staff and volunteers in assisted living, memory care homes and nursing homes. It also provides a collection of activities and recommendations useful in designing activities for the residents.





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